Customer Service Jobs in Capitol Heights, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Loss Prevention Customer Service Associate II
- Annapolis, MD (17 miles from Capitol Heights, MD)
- 3 hours ago
- Annapolis, MD (17 miles from Capitol Heights, MD)
- 3 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Rockville, MD (16 miles from Capitol Heights, MD)
- 2 days ago
- Rockville, MD (16 miles from Capitol Heights, MD)
- 2 days ago
Position Description: The Customer Service Associate is responsible for providing exceptional customer service and support by responding to customer inquiries related to general model and program policy...
Customer Service Representative, Omnicare
- Annapolis, MD (17 miles from Capitol Heights, MD)
- 2 days ago
- Annapolis, MD (17 miles from Capitol Heights, MD)
- 2 days ago
Required Qualifications : 6+ months experience in customer service and a high-volume environment. 6+ months experience using Microsoft Office, specifically Outlook, Word and Excel....
- Pasadena, MD (21 miles from Capitol Heights, MD)
- 4 days ago
- Pasadena, MD (21 miles from Capitol Heights, MD)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II
- Annapolis, MD (17 miles from Capitol Heights, MD)
- 5 days ago
- Annapolis, MD (17 miles from Capitol Heights, MD)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Remote Customer Service Representative
- Arlington, VA (13 miles from Capitol Heights, MD)
- 5 days ago
- Arlington, VA (13 miles from Capitol Heights, MD)
- 5 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkAssociate Gold Customer Service Rep Bilingual Spanish & English
- Washington, DC (10 miles from Capitol Heights, MD)
- 7 days ago
- Washington, DC (10 miles from Capitol Heights, MD)
- 7 days ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote WorkCustomer Service Representative
- Lanham, MD (1 mile from Capitol Heights, MD)
- 8 days ago
- Lanham, MD (1 mile from Capitol Heights, MD)
- 8 days ago
service....
Spanish Bilingual Remote Customer Service Representative
- Arlington, VA (13 miles from Capitol Heights, MD)
- 8 days ago
- Arlington, VA (13 miles from Capitol Heights, MD)
- 8 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkV1BE Mobile Customer Service Representative
- McLean, VA (15 miles from Capitol Heights, MD)
- 9 days ago
- McLean, VA (15 miles from Capitol Heights, MD)
- 9 days ago
Essential Functions Provide exceptional customer service during time sensitive pickups and deliveries at customer specified locations....
Communications Center Customer Service Rep
- Washington, DC (10 miles from Capitol Heights, MD)
- 11 days ago
- Washington, DC (10 miles from Capitol Heights, MD)
- 11 days ago
The Communications Center Customer Service Rep supports the hub of communication at the hospital....
Customer Service Representative
- Washington, DC (10 miles from Capitol Heights, MD)
- 11 days ago
- Washington, DC (10 miles from Capitol Heights, MD)
- 11 days ago
We're hiring a Customer Service Representative to join our Member Production team....
Remote WorkRetail Loss Prevention Customer Service Associate II
- Bowie, MD (7 miles from Capitol Heights, MD)
- 12 days ago
- Bowie, MD (7 miles from Capitol Heights, MD)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Hanover, MD (15 miles from Capitol Heights, MD)
- 15 days ago
- Hanover, MD (15 miles from Capitol Heights, MD)
- 15 days ago
Excellent communication, organizational, and customer service skills....
Loss Prevention Customer Service Associate II
- Silver Spring, MD (7 miles from Capitol Heights, MD)
- 15 days ago
- Silver Spring, MD (7 miles from Capitol Heights, MD)
- 15 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Capitol Heights, MD
Moving to Capitol Heights, MD? Find some basic demographic data about Capitol Heights, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Capitol Heights, MD
Highest Education Level
Customer Services in Capitol Heights, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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