Customer Service Jobs in Brandywine, MD

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 31 Jobs

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Alexandria, VA (17 miles from Brandywine, MD)
  • 2 days ago
  • Alexandria, VA (17 miles from Brandywine, MD)
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative

  • Oxon Hill, MD (14 miles from Brandywine, MD)
  • 1 day ago
  • Oxon Hill, MD (14 miles from Brandywine, MD)
  • 1 day ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Associate

  • Woodbridge, VA (24 miles from Brandywine, MD)
  • 1 day ago
  • Woodbridge, VA (24 miles from Brandywine, MD)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Remote Customer Service Representative

  • Arlington, VA (22 miles from Brandywine, MD)
  • 2 days ago
  • Arlington, VA (22 miles from Brandywine, MD)
  • 2 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Associate Gold Customer Service Rep Bilingual Spanish & English

  • Washington, DC (20 miles from Brandywine, MD)
  • 4 days ago
  • Washington, DC (20 miles from Brandywine, MD)
  • 4 days ago

A minimum of 6 months related work experience is required with customer service experience preferred....

Remote Work

Customer Service Representative

  • Lanham, MD (21 miles from Brandywine, MD)
  • 4 days ago
  • Lanham, MD (21 miles from Brandywine, MD)
  • 4 days ago

service....

Spanish Bilingual Remote Customer Service Representative

  • Arlington, VA (22 miles from Brandywine, MD)
  • 5 days ago
  • Arlington, VA (22 miles from Brandywine, MD)
  • 5 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Bilingual Spanish Call Center Customer Service Representative

  • Washington, DC (20 miles from Brandywine, MD)
  • 6 days ago
  • Washington, DC (20 miles from Brandywine, MD)
  • 6 days ago

**Join the Conduent Customer Service Team** Come join us and grow with a team of people who will challenge and inspire you to be the best!...

Communications Center Customer Service Rep

  • Washington, DC (20 miles from Brandywine, MD)
  • 8 days ago
  • Washington, DC (20 miles from Brandywine, MD)
  • 8 days ago

The Communications Center Customer Service Rep supports the hub of communication at the hospital....

Customer Service Representative

  • Washington, DC (20 miles from Brandywine, MD)
  • 8 days ago
  • Washington, DC (20 miles from Brandywine, MD)
  • 8 days ago

We're hiring a Customer Service Representative to join our Member Production team....

Remote Work

Retail Loss Prevention Customer Service Associate II

  • Bowie, MD (23 miles from Brandywine, MD)
  • 8 days ago
  • Bowie, MD (23 miles from Brandywine, MD)
  • 8 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Falls Church, VA (23 miles from Brandywine, MD)
  • 12 days ago
  • Falls Church, VA (23 miles from Brandywine, MD)
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative (Loan Consultant II)

  • Waldorf, MD (3 miles from Brandywine, MD)
  • 45+ days ago
  • Waldorf, MD (3 miles from Brandywine, MD)
  • 45+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Associate

  • Washington, DC (24 miles from Brandywine, MD)
  • 45+ days ago
  • Washington, DC (24 miles from Brandywine, MD)
  • 45+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Bilingual Customer Service Representative

  • Washington, DC (20 miles from Brandywine, MD)
  • 60+ days ago
  • Washington, DC (20 miles from Brandywine, MD)
  • 60+ days ago

The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels....

Demographic Data for Brandywine, MD

Moving to Brandywine, MD? Find some basic demographic data about Brandywine, MD below.


Local
National
15,726
254
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Brandywine, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Brandywine, MD offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Brandywine, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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