Customer Service Jobs in Annapolis, MD
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Patient Registration
- Baltimore, MD (21 miles from Annapolis, MD)
- 18 hours ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 18 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Pasadena, MD (9 miles from Annapolis, MD)
- 1 day ago
- Pasadena, MD (9 miles from Annapolis, MD)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Lanham, MD (17 miles from Annapolis, MD)
- 5 days ago
- Lanham, MD (17 miles from Annapolis, MD)
- 5 days ago
service....
- Baltimore, MD (21 miles from Annapolis, MD)
- 5 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 5 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Loss Prevention Customer Service Associate
- Columbia, MD (23 miles from Annapolis, MD)
- 7 days ago
- Columbia, MD (23 miles from Annapolis, MD)
- 7 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Retail Loss Prevention Customer Service Associate II
- Bowie, MD (10 miles from Annapolis, MD)
- 9 days ago
- Bowie, MD (10 miles from Annapolis, MD)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Hanover, MD (15 miles from Annapolis, MD)
- 12 days ago
- Hanover, MD (15 miles from Annapolis, MD)
- 12 days ago
Excellent communication, organizational, and customer service skills....
Loss Prevention Customer Service Associate II
- Silver Spring, MD (24 miles from Annapolis, MD)
- 12 days ago
- Silver Spring, MD (24 miles from Annapolis, MD)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Fulltime LP Customer Service Associate II (Rosedale MD)
- Rosedale, MD (24 miles from Annapolis, MD)
- 14 days ago
- Rosedale, MD (24 miles from Annapolis, MD)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Baltimore, MD (21 miles from Annapolis, MD)
- 28 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 28 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Associate - Dinner/Close Shift
- Columbia, MD (23 miles from Annapolis, MD)
- 30+ days ago
- Columbia, MD (23 miles from Annapolis, MD)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Associate
- Baltimore, MD (21 miles from Annapolis, MD)
- 45+ days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Hillcrest Heights, MD (24 miles from Annapolis, MD)
- 45+ days ago
- Hillcrest Heights, MD (24 miles from Annapolis, MD)
- 45+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate - Temporary
- Baltimore, MD (21 miles from Annapolis, MD)
- 60+ days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 60+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Annapolis, MD
Moving to Annapolis, MD? Find some basic demographic data about Annapolis, MD below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Annapolis, MD
Highest Education Level
Customer Services in Annapolis, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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