Customer Service Jobs in Abingdon, MD

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 18 Jobs

Customer Service Representative - Forest Hill, MD

  • Forest Hill, MD (9 miles from Abingdon, MD)
  • 1 hour ago
  • Forest Hill, MD (9 miles from Abingdon, MD)
  • 1 hour ago

Qualifications Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls....

Customer Service Representative - Patient Registration

  • Baltimore, MD (21 miles from Abingdon, MD)
  • 13 hours ago
  • Baltimore, MD (21 miles from Abingdon, MD)
  • 13 hours ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate, Business Insurance

  • Hunt Valley, MD (20 miles from Abingdon, MD)
  • 1 day ago
  • Hunt Valley, MD (20 miles from Abingdon, MD)
  • 1 day ago

are a plus, but not required to apply: Associates or Bachelors degree preferred Two (2) years Business Insurance experience Property & Casualty license (or ability to obtain within 90 days)....

Customer Service Associate

  • Baltimore, MD (21 miles from Abingdon, MD)
  • 5 days ago
  • Baltimore, MD (21 miles from Abingdon, MD)
  • 5 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Customer Service Representative

  • Hunt Valley, MD (20 miles from Abingdon, MD)
  • 6 days ago
  • Hunt Valley, MD (20 miles from Abingdon, MD)
  • 6 days ago

and Casualty License Performance Expectations Service carrier and clients in a manner to avoid exposure to E&O claims....

Retail Loss Prevention Customer Service Associate I

  • Cockeysville, MD (20 miles from Abingdon, MD)
  • 13 days ago
  • Cockeysville, MD (20 miles from Abingdon, MD)
  • 13 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Fulltime LP Customer Service Associate II (Rosedale MD)

  • Rosedale, MD (14 miles from Abingdon, MD)
  • 13 days ago
  • Rosedale, MD (14 miles from Abingdon, MD)
  • 13 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • White Marsh, MD (8 miles from Abingdon, MD)
  • 18 days ago
  • White Marsh, MD (8 miles from Abingdon, MD)
  • 18 days ago

Job Summary: Under the direction of the Customer Service Supervisor/Lead, the Customer Service Representative will be responsible for quality service and providing accurate information to customers....

Loss Prevention Customer Service Associate

  • Baltimore, MD (21 miles from Abingdon, MD)
  • 26 days ago
  • Baltimore, MD (21 miles from Abingdon, MD)
  • 26 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Baltimore, MD (21 miles from Abingdon, MD)
  • 28 days ago
  • Baltimore, MD (21 miles from Abingdon, MD)
  • 28 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate

  • Towson, MD (19 miles from Abingdon, MD)
  • 30+ days ago
  • Towson, MD (19 miles from Abingdon, MD)
  • 30+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Associate

  • Forest Hill, MD (9 miles from Abingdon, MD)
  • 30+ days ago
  • Forest Hill, MD (9 miles from Abingdon, MD)
  • 30+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Pharmacy Customer Service Associate

  • Baltimore, MD (21 miles from Abingdon, MD)
  • 45+ days ago
  • Baltimore, MD (21 miles from Abingdon, MD)
  • 45+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Baltimore, MD (21 miles from Abingdon, MD)
  • 60+ days ago
  • Baltimore, MD (21 miles from Abingdon, MD)
  • 60+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Baltimore, MD (21 miles from Abingdon, MD)
  • 30+ days ago
  • Baltimore, MD (21 miles from Abingdon, MD)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6410 Petrie Way, Baltimore, MD 21237...

Demographic Data for Abingdon, MD

Moving to Abingdon, MD? Find some basic demographic data about Abingdon, MD below.


Local
National
31,835
446
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Abingdon, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Abingdon, MD offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Abingdon, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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