Customer Service Jobs in Portland, ME
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative I
- Westbrook, ME (5 miles from Portland, ME)
- 6 hours ago
- Westbrook, ME (5 miles from Portland, ME)
- 6 hours ago
We are hiring a Customer Service Representative in the Finance Department. This is a highly responsible position related to the financial operations of the City of Westbrook....
Customer Service Associate III - Single Billing Of
- Scarborough, ME (6 miles from Portland, ME)
- 10 hours ago
- Scarborough, ME (6 miles from Portland, ME)
- 10 hours ago
Demonstrates competency in all essential functions of a Customer Service Associate II - SBO role....
Remote WorkCustomer Service Representative
- Saco, ME (13 miles from Portland, ME)
- 20 hours ago
- Saco, ME (13 miles from Portland, ME)
- 20 hours ago
Not a remote position. Our Company: Maine Lobster Now is an eCommerce seafood company based in Saco, Maine. We specialize in delivering fresh, high-quality seafood products nationwide. We have...
Customer Service Representative
- Scarborough, ME (6 miles from Portland, ME)
- 6 days ago
- Scarborough, ME (6 miles from Portland, ME)
- 6 days ago
Customer Service Representative What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strongputer, typing and 10-key...
Customer Service Representative
- Scarborough, ME (7 miles from Portland, ME)
- 7 days ago
- Scarborough, ME (7 miles from Portland, ME)
- 7 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Loss Prevention Customer Service Associate
- Scarborough, ME (6 miles from Portland, ME)
- 11 days ago
- Scarborough, ME (6 miles from Portland, ME)
- 11 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Associate III - Single Billing Office
- Scarborough, ME (6 miles from Portland, ME)
- 21 days ago
- Scarborough, ME (6 miles from Portland, ME)
- 21 days ago
Demonstrates competency in all essential functions of a Customer Service Associate II - SBO role....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Scarborough, ME (6 miles from Portland, ME)
- 30+ days ago
- Scarborough, ME (6 miles from Portland, ME)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 440 PAYNE RD, SCARBOROUGH, ME 04074...
Store 4707017: 270 Riverside St, Portland, Maine 04103 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
service....
- Westbrook, ME (5 miles from Portland, ME)
- 60+ days ago
- Westbrook, ME (5 miles from Portland, ME)
- 60+ days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Demographic Data for Portland, ME
Moving to Portland, ME? Find some basic demographic data about Portland, ME below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Portland, ME
Highest Education Level
Customer Services in Portland, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »