Customer Service Jobs in Portland, ME
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
BridgeView is currently seeking a Customer Service Representative for one of our clients in the Portland area....
Customer Service Associate III - Single Billing Of
- Scarborough, ME (6 miles from Portland, ME)
- 3 days ago
- Scarborough, ME (6 miles from Portland, ME)
- 3 days ago
MaineHealth is actively recruiting for a Customer Service Associate III in the Single Billing Office....
Remote Work- Falmouth, ME (6 miles from Portland, ME)
- 4 days ago
- Falmouth, ME (6 miles from Portland, ME)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate III - SBO
- Scarborough, ME (6 miles from Portland, ME)
- 10 days ago
- Scarborough, ME (6 miles from Portland, ME)
- 10 days ago
Demonstrates competency in all essential functions of a Customer Service Associate II - SBO role....
Customer Service Representative
- South Portland, ME (3 miles from Portland, ME)
- 14 days ago
- South Portland, ME (3 miles from Portland, ME)
- 14 days ago
Store 4707030: 474 Westbrook St, South Portland, Maine 04106 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative I
- Westbrook, ME (5 miles from Portland, ME)
- 15 days ago
- Westbrook, ME (5 miles from Portland, ME)
- 15 days ago
at City of Westbrook in Westbrook, Maine, United States Job Description The City of Westbrook is hiring a Customer Service Representative in the Finance Department....
Customer Service Representative - Full Time (Hyrbrid South Portland Maine)
- South Portland, ME (3 miles from Portland, ME)
- 16 days ago
- South Portland, ME (3 miles from Portland, ME)
- 16 days ago
Job Summary and Responsibilities Acentra Health is looking for a Customer Service Representative to join our growing team....
service....
- Westbrook, ME (5 miles from Portland, ME)
- 30+ days ago
- Westbrook, ME (5 miles from Portland, ME)
- 30+ days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Customer Service Representative - Day/Evening Shift
- Portland, ME
- 30+ days ago
- Portland, ME
- 30+ days ago
This full-time position sits at the Customer Service desk on CFT6 with a schedule of 11:30 am - 8:00 pm Monday - Friday....
Senior Customer Service Representative
- South Portland, ME (3 miles from Portland, ME)
- 30+ days ago
- South Portland, ME (3 miles from Portland, ME)
- 30+ days ago
One year of customer service experience preferred. Have strong written and oral communication skills. Able to manage multiple priorities....
Customer Service Associate III - Single Billing Office
- Scarborough, ME (6 miles from Portland, ME)
- 45+ days ago
- Scarborough, ME (6 miles from Portland, ME)
- 45+ days ago
Demonstrates competency in all essential functions of a Customer Service Associate II - SBO role....
Customer Service Representative
- Biddeford, ME (16 miles from Portland, ME)
- 45+ days ago
- Biddeford, ME (16 miles from Portland, ME)
- 45+ days ago
Clerical/Administrative Support Req #: 12959 The Customer Service Representative (CSR) role greets patients in a friendly and courteous manner and assesses customer needs, providing specific information...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Portland, ME
Moving to Portland, ME? Find some basic demographic data about Portland, ME below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Portland, ME
Highest Education Level
Customer Services in Portland, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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