Customer Service Jobs in Portland, ME

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 16 Jobs

Customer Service Representative

  • Portland, ME
  • 1 day ago
  • Portland, ME
  • 1 day ago

BridgeView is currently seeking a Customer Service Representative for one of our clients in the Portland area....

Customer Service Associate III - Single Billing Of

  • Scarborough, ME (6 miles from Portland, ME)
  • 3 days ago
  • Scarborough, ME (6 miles from Portland, ME)
  • 3 days ago

MaineHealth is actively recruiting for a Customer Service Associate III in the Single Billing Office....

Remote Work

Customer Service Associate

  • Falmouth, ME (6 miles from Portland, ME)
  • 4 days ago
  • Falmouth, ME (6 miles from Portland, ME)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate III - SBO

  • Scarborough, ME (6 miles from Portland, ME)
  • 10 days ago
  • Scarborough, ME (6 miles from Portland, ME)
  • 10 days ago

Demonstrates competency in all essential functions of a Customer Service Associate II - SBO role....

Customer Service Representative

  • South Portland, ME (3 miles from Portland, ME)
  • 14 days ago
  • South Portland, ME (3 miles from Portland, ME)
  • 14 days ago

Store 4707030: 474 Westbrook St, South Portland, Maine 04106 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative I

  • Westbrook, ME (5 miles from Portland, ME)
  • 15 days ago
  • Westbrook, ME (5 miles from Portland, ME)
  • 15 days ago

at City of Westbrook in Westbrook, Maine, United States Job Description The City of Westbrook is hiring a Customer Service Representative in the Finance Department....

Customer Service Representative - Full Time (Hyrbrid South Portland Maine)

  • South Portland, ME (3 miles from Portland, ME)
  • 16 days ago
  • South Portland, ME (3 miles from Portland, ME)
  • 16 days ago

Job Summary and Responsibilities Acentra Health is looking for a Customer Service Representative to join our growing team....

Customer Service Representative - FT

  • Portland, ME
  • 30+ days ago
  • Portland, ME
  • 30+ days ago

service....

PT Customer Service Associate

  • Westbrook, ME (5 miles from Portland, ME)
  • 30+ days ago
  • Westbrook, ME (5 miles from Portland, ME)
  • 30+ days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Part Time Flexible Customer Service Associate

  • Portland, ME
  • 30+ days ago
  • Portland, ME
  • 30+ days ago

The Part Time Flexible Customer Service Associate consults with customers on their rental....

Customer Service Representative - Day/Evening Shift

  • Portland, ME
  • 30+ days ago
  • Portland, ME
  • 30+ days ago

This full-time position sits at the Customer Service desk on CFT6 with a schedule of 11:30 am - 8:00 pm Monday - Friday....

Senior Customer Service Representative

  • South Portland, ME (3 miles from Portland, ME)
  • 30+ days ago
  • South Portland, ME (3 miles from Portland, ME)
  • 30+ days ago

One year of customer service experience preferred. Have strong written and oral communication skills. Able to manage multiple priorities....

Customer Service Associate III - Single Billing Office

  • Scarborough, ME (6 miles from Portland, ME)
  • 45+ days ago
  • Scarborough, ME (6 miles from Portland, ME)
  • 45+ days ago

Demonstrates competency in all essential functions of a Customer Service Associate II - SBO role....

Customer Service Representative

  • Biddeford, ME (16 miles from Portland, ME)
  • 45+ days ago
  • Biddeford, ME (16 miles from Portland, ME)
  • 45+ days ago

Clerical/Administrative Support Req #: 12959 The Customer Service Representative (CSR) role greets patients in a friendly and courteous manner and assesses customer needs, providing specific information...

Customer Service Representative

  • Portland, ME
  • 45+ days ago
  • Portland, ME
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Portland, ME

Moving to Portland, ME? Find some basic demographic data about Portland, ME below.


Local
National
67,429
3,924
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Portland, ME

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Portland, ME offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Portland, ME
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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