Customer Service Jobs in Maine

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 36 Jobs

Customer Service Representative

  • Portland, ME
  • 3 hours ago
  • Portland, ME
  • 3 hours ago

BridgeView is currently seeking a Customer Service Representative for one of our clients in the Portland area....

Customer Service Associate III - Single Billing Of

  • Scarborough, ME
  • 1 day ago
  • Scarborough, ME
  • 1 day ago

MaineHealth is actively recruiting for a Customer Service Associate III in the Single Billing Office....

Remote Work

Customer Service Associate

  • Winthrop, ME
  • 2 days ago
  • Winthrop, ME
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Ellsworth, ME
  • 2 days ago
  • Ellsworth, ME
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Camden, ME
  • 3 days ago
  • Camden, ME
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Surgical 2 Unit-Day Shift

  • Portland, ME
  • 6 days ago
  • Portland, ME
  • 6 days ago

This part time position sits at the Customer Service desk on Surgical 2 Unit with a schedule of Wednesday 11:00 am - 4:00 pm and Thursday/Friday 7:30 am - 4:00 pm....

Customer Service Associate III - SBO

  • Scarborough, ME
  • 8 days ago
  • Scarborough, ME
  • 8 days ago

Demonstrates competency in all essential functions of a Customer Service Associate II - SBO role....

Other qualifications for our Customer Service Representative (Remote) role include: + Must be a recent Ultimate Medical Academy Graduate + 1+ year of customer service experience + Some positions may...

Remote Work

Customer Service Associate - Temporary

  • Fryeburg, ME
  • 9 days ago
  • Fryeburg, ME
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Radiology Customer Service Representative

  • Portland, ME
  • 10 days ago
  • Portland, ME
  • 10 days ago

License/Certifications: N/A Experience: One year of experience in a position requiring customer service required. Experience in a medical office or hospital preferred....

Customer Service Representative- Brewer, ME

  • Brewer, ME
  • 12 days ago
  • Brewer, ME
  • 12 days ago

An interest and experience in customer service and a working knowledge of Windows are essential for this position....

Customer Service Representative

  • Ellsworth, ME
  • 13 days ago
  • Ellsworth, ME
  • 13 days ago

Store 4707009: 85 High St, Ellsworth, Maine 04605 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative

  • South Portland, ME
  • 13 days ago
  • South Portland, ME
  • 13 days ago

Store 4707030: 474 Westbrook St, South Portland, Maine 04106 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative I

  • Westbrook, ME
  • 13 days ago
  • Westbrook, ME
  • 13 days ago

at City of Westbrook in Westbrook, Maine, United States Job Description The City of Westbrook is hiring a Customer Service Representative in the Finance Department....

Customer Service Representative - Full Time (Hyrbrid South Portland Maine)

  • South Portland, ME
  • 15 days ago
  • South Portland, ME
  • 15 days ago

Job Summary and Responsibilities Acentra Health is looking for a Customer Service Representative to join our growing team....

Demographic Data for Maine

Moving to Maine? Find some basic demographic data about Maine below.


Local
National
1,362,217
42,064

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Maine

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Maine offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Maine
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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