Customer Service Jobs in Oakland, ME
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Augusta, ME (13 miles from Oakland, ME)
- 30+ days ago
- Augusta, ME (13 miles from Oakland, ME)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45 MARKETPLACE DR, AUGUSTA, ME 04330...
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)
- Augusta, ME (13 miles from Oakland, ME)
- 30+ days ago
- Augusta, ME (13 miles from Oakland, ME)
- 30+ days ago
Other qualifications for our Customer Service Representative (Remote) role include: + Must be a recent Ultimate Medical Academy Graduate + 1+ year of customer service experience + Some positions may...
Remote WorkLead Customer Service Representative, Full or Part Time
- Fairfield, ME (9 miles from Oakland, ME)
- 60+ days ago
- Fairfield, ME (9 miles from Oakland, ME)
- 60+ days ago
Store 4707082: 204 Center Rd, Fairfield, Maine 04937 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Winthrop, ME (19 miles from Oakland, ME)
- 90+ days ago
- Winthrop, ME (19 miles from Oakland, ME)
- 90+ days ago
Store 4707109: 48 Main St, Winthrop, Maine 04364 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for Oakland, ME
Moving to Oakland, ME? Find some basic demographic data about Oakland, ME below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Oakland, ME
Highest Education Level
Customer Services in Oakland, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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