Customer Service Jobs in Kittery, ME

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-9 of 9 Jobs

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Rochester, NH (15 miles from Kittery, ME)
  • 2 days ago
  • Rochester, NH (15 miles from Kittery, ME)
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative 1

  • Dover, NH (9 miles from Kittery, ME)
  • 4 days ago
  • Dover, NH (9 miles from Kittery, ME)
  • 4 days ago

Customer Service Representative 1 Customer Service Representative 1 locations Dover, NH time type Full time posted on Posted Yesterday job requisition id JR-8632 Vishay manufactures one of the world's...

Spanish Language Customer Service Representative 1 - Day Shift - up to $26.80/hour

  • Portsmouth, NH (4 miles from Kittery, ME)
  • 14 days ago
  • Portsmouth, NH (4 miles from Kittery, ME)
  • 14 days ago

Spanish Language Customer Service Representative 1 - Day Shift - up to $26.80/hour Portsmouth, NH Posted 410 days ago Overview As one of our daytime Spanish-language Customer Service Representatives...

Customer Service Associate - Temporary

  • Sanford, ME (20 miles from Kittery, ME)
  • 45+ days ago
  • Sanford, ME (20 miles from Kittery, ME)
  • 45+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Associate

  • Portsmouth, NH (4 miles from Kittery, ME)
  • 30+ days ago
  • Portsmouth, NH (4 miles from Kittery, ME)
  • 30+ days ago

Gibbs Oil Company LP Customer Service Associate in Portsmouth , New Hampshire Join the Gibbs Oil Team as a Customer Service Associate!...

PT Customer Service Associate

  • Hampton, NH (13 miles from Kittery, ME)
  • 45+ days ago
  • Hampton, NH (13 miles from Kittery, ME)
  • 45+ days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Customer Service Representative

  • Portsmouth, NH (4 miles from Kittery, ME)
  • 60+ days ago
  • Portsmouth, NH (4 miles from Kittery, ME)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Kittery, ME
  • 90+ days ago
  • Kittery, ME
  • 90+ days ago

Store 4707065: 103 US Route 1 Byp, Kittery, Maine 03904 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Series 7 Registered

  • Newington, NH (4 miles from Kittery, ME)
  • 90+ days ago
  • Newington, NH (4 miles from Kittery, ME)
  • 90+ days ago

. $60,000 - $80,000 a year Responsibilities: Deliver white-glove customer service through phone, email, and chat channels; Drive continuous improvement to the customer service experience by identifying...

Demographic Data for Kittery, ME

Moving to Kittery, ME? Find some basic demographic data about Kittery, ME below.


Local
National
8,148
335
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Kittery, ME

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Kittery, ME offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kittery, ME
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »