Customer Service Jobs in Shreveport, LA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
We want you to join our team as a Customer Service Representative....
Retail Customer Service Associate
- Bossier City, LA (5 miles from Shreveport, LA)
- 30+ days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2861 Beene Blvd, Bossier City, LA...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Inside Sales/ Customer Service Representative
- Shreveport, LA (10 miles from Shreveport, LA)
- 90+ days ago
- Shreveport, LA (10 miles from Shreveport, LA)
- 90+ days ago
The Inside Sales/ Customer Service Representative will maintain accounts and conduct day to day activities, resolve conflict and ensure customer satisfaction....
Customer Service Rep(03046) - 8530 Youree Dr
- Shreveport, LA
- 90+ days ago
- Shreveport, LA
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Representative: Bossier, LA
- Bossier City, LA (5 miles from Shreveport, LA)
- 90+ days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 90+ days ago
We are looking for the Best of the Best Full-Time Customer Service Representative: Bossier, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...
Demographic Data for Shreveport, LA
Moving to Shreveport, LA? Find some basic demographic data about Shreveport, LA below.
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Salary for Customer Service Jobs in Shreveport, LA
Highest Education Level
Customer Services in Shreveport, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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