Customer Service Jobs in Louisiana
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Alexandria, LA
- 2 days ago
- Alexandria, LA
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkWe want you to join our team as a Customer Service Representative....
Position: Customer Service Representative Location: Remote Terms: Full-time Pay: $16/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer service and experience...
service experience in a similar role 1+ years of sales experience preferred Excellent customer service skills Strong teamwork mentality Exceptional communication skills, both written and verbal Intermediate...
Essential Job Duties and Responsibilities: Learns and maintains knowledge of current patient database and billing system Has proper phone etiquette and represents VieMed in a professional manner...
Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part...
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Retail Loss Prevention Customer Service Associate II
- Slidell, LA
- 12 days ago
- Slidell, LA
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative Nights and Weekend
- New Iberia, LA
- 13 days ago
- New Iberia, LA
- 13 days ago
Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor...
Interpersonal and customer service skills. Sales and customer service skills. Excellent communication skills including active listening. Service-oriented and able to resolve customer grievances....
service queue Process winery direct orders Scan and index customer credit files into the imaging system Add partners, drop partners, self-incorporated accounts and inactive systems....
Answer customer service calls within the first three rings....
Customer Service Associate - Morning & Lunch Shift
- Prairieville, LA
- 18 days ago
- Prairieville, LA
- 18 days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Louisiana
Moving to Louisiana? Find some basic demographic data about Louisiana below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Louisiana
Highest Education Level
Customer Services in Louisiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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