Customer Service Jobs in New Iberia, LA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-14 of 14 Jobs

Customer Service Representative - Resupply

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 10 days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 10 days ago

Essential Job Duties and Responsibilities: Learns and maintains knowledge of current patient database and billing system Has proper phone etiquette and represents VieMed in a professional manner...

Customer Service Representative

  • New Iberia, LA
  • 13 days ago
  • New Iberia, LA
  • 13 days ago

Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part...

Customer Service Representative Nights and Weekend

  • New Iberia, LA
  • 17 days ago
  • New Iberia, LA
  • 17 days ago

Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor...

Customer Service Representative - Sales (Hybrid)

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 45+ days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 45+ days ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Customer Service Representative Nights and Weekend

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 60+ days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 60+ days ago

experience by providing a superior level of customer service to members, prospective members, and guests....

Retail Customer Service Associate

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 30+ days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3222 Ambassador Caffery Pkwy, Lafayette...

Customer Service Representatives

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 30+ days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 30+ days ago

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...

Customer Service Representative

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 30+ days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 30+ days ago

Benefits: Dental insurance Health insurance Opportunity for advancement Vision insurance About the Role: Join our team at Restoration Pros in Lafayette, LA as a Customer Service Representative....

Patient Account Customer Service Rep

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 45+ days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 45+ days ago

Responsibilities include, but are not limited to, working directly with patients to provide customer service and collect past due balances....

Customer Service Representative: New Iberia, LA

  • New Iberia, LA
  • 60+ days ago
  • New Iberia, LA
  • 60+ days ago

We are looking for the Best of the Best Full-Time Customer Service Representative: New Iberia, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...

Customer Service Representative (Re-Supply)

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 60+ days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 60+ days ago

Essential Job Duties and Responsibilities: Learns and maintains knowledge of current patient database and billing system Has proper phone etiquette and represents VieMed in a professional manner...

Customer Service Representative

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 90+ days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 90+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Rep(05263) - 3241 Ambassador Caffery Pwky

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 90+ days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 90+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Representative - Spanish Speaking

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 90+ days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 90+ days ago

Essential duties and Responsibilites: Learns and maintains knowledge of current patient database and billing system Has proper phone etiquette and represents VieMed in a professional manner...

Demographic Data for New Iberia, LA

Moving to New Iberia, LA? Find some basic demographic data about New Iberia, LA below.


Local
National
58,602
1,340
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in New Iberia, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in New Iberia, LA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Iberia, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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