Customer Service Jobs in Lafayette, LA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Lafayette, LA
- 2 days ago
- Lafayette, LA
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkEssential Job Duties and Responsibilities: Learns and maintains knowledge of current patient database and billing system Has proper phone etiquette and represents VieMed in a professional manner...
Customer Service Representative
- New Iberia, LA (24 miles from Lafayette, LA)
- 10 days ago
- New Iberia, LA (24 miles from Lafayette, LA)
- 10 days ago
Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part...
Customer Service Representative Nights and Weekend
- New Iberia, LA (24 miles from Lafayette, LA)
- 14 days ago
- New Iberia, LA (24 miles from Lafayette, LA)
- 14 days ago
Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor...
Customer Service Representative - Sales (Hybrid)
- Lafayette, LA
- 45+ days ago
- Lafayette, LA
- 45+ days ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative Nights and Weekend
- Lafayette, LA
- 60+ days ago
- Lafayette, LA
- 60+ days ago
experience by providing a superior level of customer service to members, prospective members, and guests....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3222 Ambassador Caffery Pkwy, Lafayette...
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...
Benefits: Dental insurance Health insurance Opportunity for advancement Vision insurance About the Role: Join our team at Restoration Pros in Lafayette, LA as a Customer Service Representative....
Responsibilities include, but are not limited to, working directly with patients to provide customer service and collect past due balances....
Customer Service Representative: New Iberia, LA
- New Iberia, LA (24 miles from Lafayette, LA)
- 45+ days ago
- New Iberia, LA (24 miles from Lafayette, LA)
- 45+ days ago
We are looking for the Best of the Best Full-Time Customer Service Representative: New Iberia, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...
Essential Job Duties and Responsibilities: Learns and maintains knowledge of current patient database and billing system Has proper phone etiquette and represents VieMed in a professional manner...
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Rep(05263) - 3241 Ambassador Caffery Pwky
- Lafayette, LA
- 90+ days ago
- Lafayette, LA
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Demographic Data for Lafayette, LA
Moving to Lafayette, LA? Find some basic demographic data about Lafayette, LA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lafayette, LA
Highest Education Level
Customer Services in Lafayette, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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