Customer Service Jobs in Hammond, LA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Covington, LA (19 miles from Hammond, LA)
- 22 days ago
- Covington, LA (19 miles from Hammond, LA)
- 22 days ago
Answer customer service calls within the first three rings....
Customer Service Representative - Continental Underwriters
- Covington, LA (19 miles from Hammond, LA)
- 30+ days ago
- Covington, LA (19 miles from Hammond, LA)
- 30+ days ago
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have...
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Rep(05244) - 803 Collins Blvd
- Covington, LA (19 miles from Hammond, LA)
- 60+ days ago
- Covington, LA (19 miles from Hammond, LA)
- 60+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Retail Customer Service Associate
- Covington, LA (19 miles from Hammond, LA)
- 30+ days ago
- Covington, LA (19 miles from Hammond, LA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 69630 Stirling Blvd, Covington,...
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Rep(03016) - 570 W Pine St
- Ponchatoula, LA (12 miles from Hammond, LA)
- 90+ days ago
- Ponchatoula, LA (12 miles from Hammond, LA)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
- Covington, LA (19 miles from Hammond, LA)
- 90+ days ago
- Covington, LA (19 miles from Hammond, LA)
- 90+ days ago
Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...
Customer Service Rep (5231) - 1600 North Hwy 190, Suite 8 Covington, LA 70433
- Covington, LA (19 miles from Hammond, LA)
- 90+ days ago
- Covington, LA (19 miles from Hammond, LA)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Representative: Amite, LA
- Amite, LA (15 miles from Hammond, LA)
- 90+ days ago
- Amite, LA (15 miles from Hammond, LA)
- 90+ days ago
We are looking for the Best of the Best Full-Time Customer Service Representative: Amite, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...
Demographic Data for Hammond, LA
Moving to Hammond, LA? Find some basic demographic data about Hammond, LA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hammond, LA
Highest Education Level
Customer Services in Hammond, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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