Customer Service Jobs in Covington, LA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 18 Jobs

Retail Loss Prevention Customer Service Associate II

  • Slidell, LA (23 miles from Covington, LA)
  • 13 days ago
  • Slidell, LA (23 miles from Covington, LA)
  • 13 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Covington, LA
  • 19 days ago
  • Covington, LA
  • 19 days ago

Answer customer service calls within the first three rings....

Customer Service Representative - Continental Underwriters

  • Covington, LA
  • 28 days ago
  • Covington, LA
  • 28 days ago

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have...

Pharmacy Customer Service Associate

  • Hammond, LA (19 miles from Covington, LA)
  • 30+ days ago
  • Hammond, LA (19 miles from Covington, LA)
  • 30+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Rep(03057) - 2170 Gause Blvd W Ste 177

  • Slidell, LA (23 miles from Covington, LA)
  • 60+ days ago
  • Slidell, LA (23 miles from Covington, LA)
  • 60+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Rep(05244) - 803 Collins Blvd

  • Covington, LA
  • 60+ days ago
  • Covington, LA
  • 60+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Rep(03038) - 68228 Highway 59

  • Mandeville, LA (8 miles from Covington, LA)
  • 90+ days ago
  • Mandeville, LA (8 miles from Covington, LA)
  • 90+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Retail Customer Service Associate

  • Covington, LA
  • 30+ days ago
  • Covington, LA
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 69630 Stirling Blvd, Covington,...

Customer Service Rep(05246) - 1400 W Thomas St

  • Hammond, LA (19 miles from Covington, LA)
  • 60+ days ago
  • Hammond, LA (19 miles from Covington, LA)
  • 60+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Representative

  • Hammond, LA (19 miles from Covington, LA)
  • 60+ days ago
  • Hammond, LA (19 miles from Covington, LA)
  • 60+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative / Physical Therapy Technician

  • Covington, LA
  • 60+ days ago
  • Covington, LA
  • 60+ days ago

service....

Customer Service Rep(05245) - 3845 LA-22 STE 3

  • Mandeville, LA (8 miles from Covington, LA)
  • 60+ days ago
  • Mandeville, LA (8 miles from Covington, LA)
  • 60+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Customer Service Associate

  • Mandeville, LA (8 miles from Covington, LA)
  • 90+ days ago
  • Mandeville, LA (8 miles from Covington, LA)
  • 90+ days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Customer Service Representative

  • Slidell, LA (23 miles from Covington, LA)
  • 90+ days ago
  • Slidell, LA (23 miles from Covington, LA)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Rep(03016) - 570 W Pine St

  • Ponchatoula, LA (16 miles from Covington, LA)
  • 90+ days ago
  • Ponchatoula, LA (16 miles from Covington, LA)
  • 90+ days ago

Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....

Demographic Data for Covington, LA

Moving to Covington, LA? Find some basic demographic data about Covington, LA below.


Local
National
62,251
2,057
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Covington, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Covington, LA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Covington, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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