Customer Service Jobs in Bossier City, LA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
OVERNIGHT Customer Service Representative
- Shreveport, LA (5 miles from Bossier City, LA)
- 5 days ago
- Shreveport, LA (5 miles from Bossier City, LA)
- 5 days ago
We want you to join our team as a Customer Service Representative....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2861 Beene Blvd, Bossier City, LA...
Customer Service Representative
- Shreveport, LA (5 miles from Bossier City, LA)
- 60+ days ago
- Shreveport, LA (5 miles from Bossier City, LA)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Inside Sales/ Customer Service Representative
- Shreveport, LA (10 miles from Bossier City, LA)
- 90+ days ago
- Shreveport, LA (10 miles from Bossier City, LA)
- 90+ days ago
The Inside Sales/ Customer Service Representative will maintain accounts and conduct day to day activities, resolve conflict and ensure customer satisfaction....
Customer Service Rep(03046) - 8530 Youree Dr
- Shreveport, LA (5 miles from Bossier City, LA)
- 90+ days ago
- Shreveport, LA (5 miles from Bossier City, LA)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Representative: Bossier, LA
- Bossier City, LA
- 90+ days ago
- Bossier City, LA
- 90+ days ago
We are looking for the Best of the Best Full-Time Customer Service Representative: Bossier, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...
Demographic Data for Bossier City, LA
Moving to Bossier City, LA? Find some basic demographic data about Bossier City, LA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Bossier City, LA
Highest Education Level
Customer Services in Bossier City, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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