Customer Service Jobs in Bastrop, LA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-6 of 6 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Monroe, LA (24 miles from Bastrop, LA)
  • 1 day ago
  • Monroe, LA (24 miles from Bastrop, LA)
  • 1 day ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative I

  • Monroe, LA (24 miles from Bastrop, LA)
  • 1 day ago
  • Monroe, LA (24 miles from Bastrop, LA)
  • 1 day ago

& Casualty Insurance License is a plus but is not required Spanish speaking About SageSure: As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the...

Customer Service Representative

  • Monroe, LA (24 miles from Bastrop, LA)
  • 3 days ago
  • Monroe, LA (24 miles from Bastrop, LA)
  • 3 days ago

As a Customer Service Representative, you can support the development of your skills while providing exceptional customer service to our values customers....

OVERNIGHT Customer Service Representative

  • Monroe, LA (24 miles from Bastrop, LA)
  • 21 days ago
  • Monroe, LA (24 miles from Bastrop, LA)
  • 21 days ago

Store 2707777: 560 Lincoln Rd, Monroe, Louisiana 71203 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Bastrop, LA
  • 27 days ago
  • Bastrop, LA
  • 27 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative: Monroe, LA

  • Monroe, LA (24 miles from Bastrop, LA)
  • 60+ days ago
  • Monroe, LA (24 miles from Bastrop, LA)
  • 60+ days ago

We are looking for the Best of the Best Full-Time Customer Service Representative: Monroe, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...

Demographic Data for Bastrop, LA

Moving to Bastrop, LA? Find some basic demographic data about Bastrop, LA below.


Local
National
21,154
359
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Bastrop, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Bastrop, LA offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bastrop, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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