Customer Service Jobs in Richmond, KY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Lexington, KY (19 miles from Richmond, KY)
- 2 days ago
- Lexington, KY (19 miles from Richmond, KY)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative (full-time), Lexington Market
- Lexington, KY (19 miles from Richmond, KY)
- 11 days ago
- Lexington, KY (19 miles from Richmond, KY)
- 11 days ago
Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service....
Customer Service Representative
- Lexington, KY (19 miles from Richmond, KY)
- 12 days ago
- Lexington, KY (19 miles from Richmond, KY)
- 12 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative
- Berea, KY (14 miles from Richmond, KY)
- 14 days ago
- Berea, KY (14 miles from Richmond, KY)
- 14 days ago
Work related experience should consist of a financial institution operations, sales or customer service background....
- Lexington, KY (19 miles from Richmond, KY)
- 45+ days ago
- Lexington, KY (19 miles from Richmond, KY)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Lexington, KY (19 miles from Richmond, KY)
- 60+ days ago
- Lexington, KY (19 miles from Richmond, KY)
- 60+ days ago
Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday?...
Retail Customer Service Associate
- Nicholasville, KY (16 miles from Richmond, KY)
- 30+ days ago
- Nicholasville, KY (16 miles from Richmond, KY)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 103 Bryant Drive, Nicholasville,...
Customer Service Representative
- Lexington, KY (19 miles from Richmond, KY)
- 30+ days ago
- Lexington, KY (19 miles from Richmond, KY)
- 30+ days ago
PORTAL COPY LINK link Careers for the Driven Adecco has rewarding opportunity as a Customer Service Representative in Lexington KY. today!...
Customer Service Representative
- Lexington, KY (19 miles from Richmond, KY)
- 60+ days ago
- Lexington, KY (19 miles from Richmond, KY)
- 60+ days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative Remote Kentucky
- Lexington, KY (19 miles from Richmond, KY)
- 90+ days ago
- Lexington, KY (19 miles from Richmond, KY)
- 90+ days ago
Ability to adhere to a break and lunch schedule Excellent typing and grammar skills Ability to navigate a computer Excellent customer service skills....
Remote WorkDemographic Data for Richmond, KY
Moving to Richmond, KY? Find some basic demographic data about Richmond, KY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Richmond, KY
Highest Education Level
Customer Services in Richmond, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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