Customer Service Jobs in Kentucky
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Lexington, KY
- 2 days ago
- Lexington, KY
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkAs a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Serves as a coach or mentor and may serve as a trainer to the customer service team....
Insight Global is currently hiring a Customer Service Representative to assist a leading insurance agency based in Louisville, Kentucky....
Digital Customer Service Representative - Starting at $20.05/hourly
- Erlanger, KY
- 10 days ago
- Erlanger, KY
- 10 days ago
#CustomerSupport ------------------------------------------------------ Job Family Group: Customer Service ------------------------------------------------------ Job Family: Digital Service --------...
Customer Service Representative (full-time), Lexington Market
- Lexington, KY
- 11 days ago
- Lexington, KY
- 11 days ago
Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service....
Customer Service Representative (full-time), Louisville
- Louisville, KY
- 11 days ago
- Louisville, KY
- 11 days ago
Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service....
Customer Service Representative (full-time), Northern KY
- Florence, KY
- 11 days ago
- Florence, KY
- 11 days ago
Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service....
Digital Customer Service Representative - Starting at $20.05/hourly
- Florence, KY
- 11 days ago
- Florence, KY
- 11 days ago
#CustomerSupport ------------------------------------------------------ Job Family Group: Customer Service ------------------------------------------------------ Job Family: Digital Service --------...
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate Retail (Req 12082)
- Hardinsburg, KY
- 13 days ago
- Hardinsburg, KY
- 13 days ago
Performs a variety of customer service and business office functions for a Southern States agronomy, farm supply, member co-op, and/or petroleum location....
Work related experience should consist of a financial institution operations, sales or customer service background....
We are hiring customer services agents who are positive and genuinely enjoy helping others....
Remote WorkCustomer Service Representative - O'Neal Manufacturing Services
- Louisville, KY
- 15 days ago
- Louisville, KY
- 15 days ago
Provide customer service, to include order entry, order assistance, and web site support, via web chat, phone calls, or internal communication....
Demographic Data for Kentucky
Moving to Kentucky? Find some basic demographic data about Kentucky below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kentucky
Highest Education Level
Customer Services in Kentucky offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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