Customer Service Jobs in Louisville, KY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Louisville, KY
- 2 days ago
- Louisville, KY
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Shively, KY (6 miles from Louisville, KY)
- 3 days ago
- Shively, KY (6 miles from Louisville, KY)
- 3 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Insight Global is currently hiring a Customer Service Representative to assist a leading insurance agency based in Louisville, Kentucky....
Customer Service Representative (full-time), Louisville
- Louisville, KY
- 12 days ago
- Louisville, KY
- 12 days ago
Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - O'Neal Manufacturing Services
- Louisville, KY
- 16 days ago
- Louisville, KY
- 16 days ago
Provide customer service, to include order entry, order assistance, and web site support, via web chat, phone calls, or internal communication....
Customer Service Associate - Jeffersonville
- Jeffersonville, IN (4 miles from Louisville, KY)
- 19 days ago
- Jeffersonville, IN (4 miles from Louisville, KY)
- 19 days ago
Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....
service or customer-focused role Have one (1) year of work experience in a pharmacy or call center environment Demonstrate a proven ability to provide consistently high-quality service Are empathetic...
Looking for full and part time customer service specialists who wish to join a highly motivated and skilled team.....
Retail Customer Service Associate
- Clarksville, IN (4 miles from Louisville, KY)
- 30+ days ago
- Clarksville, IN (4 miles from Louisville, KY)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1301 Veterans Pkwy, Clarksville,...
Customer Service Representative
- Jeffersonville, IN (4 miles from Louisville, KY)
- 30+ days ago
- Jeffersonville, IN (4 miles from Louisville, KY)
- 30+ days ago
Customer Service Representative Customer Service Jeffersonville, IN Temp To Full-Time Mar 7, 2025 Job Title: Customer Success Administrator Pay rate: $21-$25 per hour Location: Jeffersonville, IN Job...
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Key Responsibilities The Customer Service Representative reports directly to the Customer Service Manager and is responsible for the following activities: Answers incoming calls and routes to appropriate...
Customer Service Representative (Loan Consultant I)
- Louisville, KY
- 45+ days ago
- Louisville, KY
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer service experience required. Strong interpersonal skills and excellent written and oral communication skills required. Excellent attendance. Transit experience a plus....
Demographic Data for Louisville, KY
Moving to Louisville, KY? Find some basic demographic data about Louisville, KY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Louisville, KY
Highest Education Level
Customer Services in Louisville, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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