Customer Service Jobs in Jeffersontown, KY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 17 Jobs

Customer Service Representative

  • Shively, KY (14 miles from Jeffersontown, KY)
  • 6 days ago
  • Shively, KY (14 miles from Jeffersontown, KY)
  • 6 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Representative

  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 9 days ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 9 days ago

Insight Global is currently hiring a Customer Service Representative to assist a leading insurance agency based in Louisville, Kentucky....

Customer Service Representative (full-time), Louisville

  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 15 days ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 15 days ago

Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service....

Retail Store LP Customer Service Associate II

  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 16 days ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - O'Neal Manufacturing Services

  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 19 days ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 19 days ago

Provide customer service, to include order entry, order assistance, and web site support, via web chat, phone calls, or internal communication....

Onsite Customer Service Rep. $17/Hr. (40299 ZIP CODE)

  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 28 days ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 28 days ago

Come be a part of a company that you can call home! If you are looking to work at a company that sees you and celebrates you this is the role for you! Our client is in search of motivated Call...

Onsite Customer Service Rep. (40299 ZIP CODE)

  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 29 days ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 29 days ago

Come be a part of a company that you can call home! If you are looking to work at a company that sees you and celebrates you this is the role for you! Our client is in search of motivated Call...

Customer Service Representative

  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 45+ days ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 45+ days ago

service or customer-focused role Have one (1) year of work experience in a pharmacy or call center environment Demonstrate a proven ability to provide consistently high-quality service Are empathetic...

Customer Service Representative

  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 45+ days ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 45+ days ago

Looking for full and part time customer service specialists who wish to join a highly motivated and skilled team.....

Retail Customer Service Associate

  • Clarksville, IN (13 miles from Jeffersontown, KY)
  • 30+ days ago
  • Clarksville, IN (13 miles from Jeffersontown, KY)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1301 Veterans Pkwy, Clarksville,...

Customer Service Representative

  • Jeffersonville, IN (13 miles from Jeffersontown, KY)
  • 30+ days ago
  • Jeffersonville, IN (13 miles from Jeffersontown, KY)
  • 30+ days ago

Customer Service Representative Customer Service Jeffersonville, IN Temp To Full-Time Mar 7, 2025 Job Title: Customer Success Administrator Pay rate: $21-$25 per hour Location: Jeffersonville, IN Job...

Customer Service Representative

  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 30+ days ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 30+ days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Customer Service Rep II

  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 45+ days ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 45+ days ago

Key Responsibilities The Customer Service Representative reports directly to the Customer Service Manager and is responsible for the following activities: Answers incoming calls and routes to appropriate...

Customer Service Representative (Loan Consultant I)

  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 45+ days ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 45+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative

  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 60+ days ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 60+ days ago

Customer service experience required. Strong interpersonal skills and excellent written and oral communication skills required. Excellent attendance. Transit experience a plus....

Demographic Data for Jeffersontown, KY

Moving to Jeffersontown, KY? Find some basic demographic data about Jeffersontown, KY below.


Local
National
4,513,190
91,158

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Jeffersontown, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Jeffersontown, KY offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Jeffersontown, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »