Customer Service Jobs in Florence, KY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Florence, KY
- 2 days ago
- Florence, KY
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkInbound Customer Service Representative (CSR)
- Milford, OH (24 miles from Florence, KY)
- 6 days ago
- Milford, OH (24 miles from Florence, KY)
- 6 days ago
Job Title: Inbound Customer Service Representative Location: Milford, OH Type: Full Time Position Job Description: Relevant Experience (in Yrs ): 0 2 years The Inbound Customer Service Representative...
Inbound Customer Service Representative
- Milford, OH (24 miles from Florence, KY)
- 6 days ago
- Milford, OH (24 miles from Florence, KY)
- 6 days ago
The Inbound Customer Service Representative will have the following responsibilities: • Handle inbound calls and email services inquiries on queries such as: 1) Process & status of Estimate or Supplement...
Customer Service Representative / Warehouse Worker
- Cincinnati, OH (14 miles from Florence, KY)
- 6 days ago
- Cincinnati, OH (14 miles from Florence, KY)
- 6 days ago
Would you like to join a team where you can make a difference and have fun doing it? Join Florida Tile! For over sixty years, Florida Tile has consistently taken the lead as an innovator by...
Digital Customer Service Representative - Starting at $20.05/hourly
- Erlanger, KY (3 miles from Florence, KY)
- 10 days ago
- Erlanger, KY (3 miles from Florence, KY)
- 10 days ago
#CustomerSupport ------------------------------------------------------ Job Family Group: Customer Service ------------------------------------------------------ Job Family: Digital Service --------...
Customer Service Representative (full-time), Northern KY
- Florence, KY
- 11 days ago
- Florence, KY
- 11 days ago
Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service....
Digital Customer Service Representative - Starting at $20.05/hourly
- Florence, KY
- 12 days ago
- Florence, KY
- 12 days ago
#CustomerSupport ------------------------------------------------------ Job Family Group: Customer Service ------------------------------------------------------ Job Family: Digital Service --------...
Customer Service Representative (Life Insurance, Annuity & Disability)
- Cincinnati, OH (14 miles from Florence, KY)
- 15 days ago
- Cincinnati, OH (14 miles from Florence, KY)
- 15 days ago
Previous experience in a call center or customer service capacity highly preferred. Series 6 or Series 99 license preferred....
Customer Service Representatives - Starting at $20/hourly
- Florence, KY
- 18 days ago
- Florence, KY
- 18 days ago
service inquiries and providing solutions based on client needs in coordination with the Customer Service function....
Part-Time Customer Service Associate (Northern Kentucky University Campus)
- Highland Heights, KY (10 miles from Florence, KY)
- 21 days ago
- Highland Heights, KY (10 miles from Florence, KY)
- 21 days ago
OverviewThe Customer Service Associate position is a part-time position that rotates job duties based on business needs that are largely driven by volume increases (seasonal and predicted) and demand...
Customer Service Representative- Entry Level
- Wilder, KY (9 miles from Florence, KY)
- 45+ days ago
- Wilder, KY (9 miles from Florence, KY)
- 45+ days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Rep(01462) -7647 Alexandria Pike
- Alexandria, KY (14 miles from Florence, KY)
- 90+ days ago
- Alexandria, KY (14 miles from Florence, KY)
- 90+ days ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service....
Customer Service Rep(01444) - 102 Pavillion Parkway
- Fort Thomas, KY (10 miles from Florence, KY)
- 90+ days ago
- Fort Thomas, KY (10 miles from Florence, KY)
- 90+ days ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service....
Customer Service Rep(02148) - 7569 Bridgetown Rd
- Cincinnati, OH (14 miles from Florence, KY)
- 90+ days ago
- Cincinnati, OH (14 miles from Florence, KY)
- 90+ days ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service....
Customer Service Representative
- Cincinnati, OH (14 miles from Florence, KY)
- 25 days ago
- Cincinnati, OH (14 miles from Florence, KY)
- 25 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Demographic Data for Florence, KY
Moving to Florence, KY? Find some basic demographic data about Florence, KY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Florence, KY
Highest Education Level
Customer Services in Florence, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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