Customer Service Jobs in Elsmere, KY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 44 Jobs

Work from Home Customer Service Rep in a Contractor Role - Omni

Florence, KY (1 mile from Elsmere, KY)
2 days ago

Florence, KY (1 mile from Elsmere, KY)
2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Inbound Customer Service Representative (CSR)

Milford, OH (22 miles from Elsmere, KY)
6 days ago

Milford, OH (22 miles from Elsmere, KY)
6 days ago

Job Title: Inbound Customer Service Representative Location: Milford, OH Type: Full Time Position Job Description: Relevant Experience (in Yrs ): 0 2 years The Inbound Customer Service Representative...

Inbound Customer Service Representative

Milford, OH (22 miles from Elsmere, KY)
6 days ago

Milford, OH (22 miles from Elsmere, KY)
6 days ago

The Inbound Customer Service Representative will have the following responsibilities: • Handle inbound calls and email services inquiries on queries such as: 1) Process & status of Estimate or Supplement...

Customer Service Representative / Warehouse Worker

Cincinnati, OH (12 miles from Elsmere, KY)
6 days ago

Cincinnati, OH (12 miles from Elsmere, KY)
6 days ago

Would you like to join a team where you can make a difference and have fun doing it? Join Florida Tile! For over sixty years, Florida Tile has consistently taken the lead as an innovator by...

Digital Customer Service Representative - Starting at $20.05/hourly

Erlanger, KY (2 miles from Elsmere, KY)
10 days ago

Erlanger, KY (2 miles from Elsmere, KY)
10 days ago

#CustomerSupport ------------------------------------------------------ Job Family Group: Customer Service ------------------------------------------------------ Job Family: Digital Service --------...

Customer Service Representative (full-time), Northern KY

Florence, KY (1 mile from Elsmere, KY)
11 days ago

Florence, KY (1 mile from Elsmere, KY)
11 days ago

Establishes, retains and deepens relationships with current and potential bank customers to achieve sales goals and provide exceptional customer service....

Digital Customer Service Representative - Starting at $20.05/hourly

Florence, KY (1 mile from Elsmere, KY)
12 days ago

Florence, KY (1 mile from Elsmere, KY)
12 days ago

Customer Service Representative (Life Insurance, Annuity & Disability)

Cincinnati, OH (12 miles from Elsmere, KY)
15 days ago

Cincinnati, OH (12 miles from Elsmere, KY)
15 days ago

Previous experience in a call center or customer service capacity highly preferred. Series 6 or Series 99 license preferred....

Customer Service Representatives - Starting at $20/hourly

Florence, KY (1 mile from Elsmere, KY)
18 days ago

Florence, KY (1 mile from Elsmere, KY)
18 days ago

service inquiries and providing solutions based on client needs in coordination with the Customer Service function....

Part-Time Customer Service Associate (Northern Kentucky University Campus)

Highland Heights, KY (9 miles from Elsmere, KY)
21 days ago

Highland Heights, KY (9 miles from Elsmere, KY)
21 days ago

OverviewThe Customer Service Associate position is a part-time position that rotates job duties based on business needs that are largely driven by volume increases (seasonal and predicted) and demand...

Customer Service Associate - Weekend Availability

West Chester, OH (24 miles from Elsmere, KY)
45+ days ago

West Chester, OH (24 miles from Elsmere, KY)
45+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative- Entry Level

Wilder, KY (7 miles from Elsmere, KY)
45+ days ago

Wilder, KY (7 miles from Elsmere, KY)
45+ days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Rep(01462) -7647 Alexandria Pike

Alexandria, KY (13 miles from Elsmere, KY)
90+ days ago

Alexandria, KY (13 miles from Elsmere, KY)
90+ days ago

Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service....

Customer Service Rep(01444) - 102 Pavillion Parkway

Fort Thomas, KY (9 miles from Elsmere, KY)
90+ days ago

Fort Thomas, KY (9 miles from Elsmere, KY)
90+ days ago

Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service....

Customer Service Rep(02148) - 7569 Bridgetown Rd

Cincinnati, OH (12 miles from Elsmere, KY)
90+ days ago

Cincinnati, OH (12 miles from Elsmere, KY)
90+ days ago

Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service....

View all 44 jobs

Demographic Data for Elsmere, KY

Moving to Elsmere, KY? Find some basic demographic data about Elsmere, KY below.

Median Age

Average Household Income

Home Value vs Household Income in Elsmere, KY

Local

National

Total Population

4,513,190

Number of Businesses

91,158

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Elsmere, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Elsmere, KY offer the following education background

Bachelor's Degree

35.1%

High School or GED

20.7%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.0%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Elsmere, KY

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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