Customer Service Jobs in Wichita, KS
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
We are looking for part-time customer service agents to join our rapidly growing team!...
We are looking for customer service agents to join our rapidly growing team on the night shift!...
Work from Home Customer Service Rep in a Contractor Role - Omni
- Wichita, KS
- 2 days ago
- Wichita, KS
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkThis position supports customer service, technical support, and customer sales interactions....
This position supports customer service, technical support, and customer sales interactions....
2X10 Customer Service Representative (Sat. & Sun., 20hrs./wk)
- Wichita, KS
- 1 day ago
- Wichita, KS
- 1 day ago
This position supports customer service, technical support, and customer sales interactions....
4X10 Customer Service Representative Full-Time (4 Days a Week)
- Wichita, KS
- 1 day ago
- Wichita, KS
- 1 day ago
This position supports customer service, technical support, and customer sales interactions....
Customer Service Representative - Patient Registration
- Wichita, KS
- 16 days ago
- Wichita, KS
- 16 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Loss Prevention Customer Service Associate II (Tactical Uniform) (Wichita West)
- Wichita, KS
- 30+ days ago
- Wichita, KS
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Insurance Customer Service Representative (Unlicensed)
- Wichita, KS
- 90+ days ago
- Wichita, KS
- 90+ days ago
We are hiring customer services agents who are positive and genuinely enjoy helping others....
Retain long-term business for ADT through customer service commitments. Provide the right solution to save the Customer....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3084 N....
Tech 5 - Customer Service Rep 3.8 3.8 out of 5 stars 432 West 3rd Street North, Wichita, KS 67203 Tech 5 - Customer Service Rep (2024-2025 School Year) - (10755) Job Title: Tech 5 Customer Service Rep...
Wichita Customer Service Representative (Full-Time)
- Wichita, KS
- 60+ days ago
- Wichita, KS
- 60+ days ago
POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives...
CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- Wichita, KS
- 60+ days ago
- Wichita, KS
- 60+ days ago
POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for full-time and part-time customer service representatives to support inbound projects for a wide variety of...
Demographic Data for Wichita, KS
Moving to Wichita, KS? Find some basic demographic data about Wichita, KS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wichita, KS
Highest Education Level
Customer Services in Wichita, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »