Customer Service Jobs in Kansas
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
We are looking for part-time customer service agents to join our rapidly growing team!...
We are looking for customer service agents to join our rapidly growing team on the night shift!...
Work from Home Customer Service Rep in a Contractor Role - Omni
- Wichita, KS
- 2 days ago
- Wichita, KS
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkThis position supports customer service, technical support, and customer sales interactions....
service to both internal and external customers....
Healthcare Customer Service Representative - Topeka, KS - Remote
- Topeka, KS
- 2 hours ago
- Topeka, KS
- 2 hours ago
Two or more years of inbound telephone customer service with strong organizational, analytical, critical thinking, and customer service skills, along with an exceptional attention to detail....
Remote WorkPharmacy Customer Service Representative - (Leawood, KS)
- Overland Park, KS
- 8 hours ago
- Overland Park, KS
- 8 hours ago
The main responsibility of the Customer Service Representative is to correspond with patients, caregivers and team members....
This position supports customer service, technical support, and customer sales interactions....
2X10 Customer Service Representative (Sat. & Sun., 20hrs./wk)
- Wichita, KS
- 1 day ago
- Wichita, KS
- 1 day ago
This position supports customer service, technical support, and customer sales interactions....
4X10 Customer Service Representative Full-Time (4 Days a Week)
- Wichita, KS
- 1 day ago
- Wichita, KS
- 1 day ago
This position supports customer service, technical support, and customer sales interactions....
Demonstrated ability to effectively use Office 365 applications The Impact You Will Make: The ability to learn and grow as a Customer Service Rep Professional....
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Job Description Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Responsibilities Perform a variety of customer service functions. Handle customer service inquiries and problems. Provide orientation and education for various types of equipment to customers....
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Demographic Data for Kansas
Moving to Kansas? Find some basic demographic data about Kansas below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kansas
Highest Education Level
Customer Services in Kansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »