Customer Service Jobs in Shawnee, KS
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Shawnee, KS
- 17 hours ago
- Shawnee, KS
- 17 hours ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Gladstone, MO (14 miles from Shawnee, KS)
- 14 hours ago
- Gladstone, MO (14 miles from Shawnee, KS)
- 14 hours ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
- Kansas City, MO (7 miles from Shawnee, KS)
- 4 days ago
- Kansas City, MO (7 miles from Shawnee, KS)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Leavenworth, KS (19 miles from Shawnee, KS)
- 4 days ago
- Leavenworth, KS (19 miles from Shawnee, KS)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Overland Park, KS (15 miles from Shawnee, KS)
- 4 days ago
- Overland Park, KS (15 miles from Shawnee, KS)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
- Olathe, KS (11 miles from Shawnee, KS)
- 5 days ago
- Olathe, KS (11 miles from Shawnee, KS)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Customer Service Associate
- Kansas City, MO (7 miles from Shawnee, KS)
- 5 days ago
- Kansas City, MO (7 miles from Shawnee, KS)
- 5 days ago
customer service....
Customer Service Representative
- Independence, MO (16 miles from Shawnee, KS)
- 5 days ago
- Independence, MO (16 miles from Shawnee, KS)
- 5 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Representative I
- Riverside, MO (11 miles from Shawnee, KS)
- 9 days ago
- Riverside, MO (11 miles from Shawnee, KS)
- 9 days ago
., is looking to fill a Customer Service Representative position. This Customer Service Representative supports our company divisions....
Customer Service Representative 2
- Lenexa, KS (6 miles from Shawnee, KS)
- 12 days ago
- Lenexa, KS (6 miles from Shawnee, KS)
- 12 days ago
Integrated Polymer Solutions (IPS) - AkroFire is seeking is seeking a Customer Service Representative who is primarily responsible for managing all customer service and inside sales....
Customer Service Representative - Senior Collector
- Kansas City, MO (7 miles from Shawnee, KS)
- 15 days ago
- Kansas City, MO (7 miles from Shawnee, KS)
- 15 days ago
Excellent customer service skills Ability to maintain a high degree of confidentiality Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities...
Remote WorkCustomer Service Representative
- Kansas City, MO (7 miles from Shawnee, KS)
- 19 days ago
- Kansas City, MO (7 miles from Shawnee, KS)
- 19 days ago
Customer Service Representative DiPasquale Moore - 2.0 Kansas City, MO Job Details Full-time $18 - $19 an hour 3 hours ago Benefits Free parking Paid holidays Health insurance Dental insurance Paid...
Customer Service Representative
- Kansas City, KS (7 miles from Shawnee, KS)
- 24 days ago
- Kansas City, KS (7 miles from Shawnee, KS)
- 24 days ago
Full-time Opportunity| 8- hour shift (day) | Monday – Friday | Competitive Pay What is it like to work at NSM? National Seating & Mobility (NSM) serves a special mission. We provide each team...
Pharmacy Customer Service Associate
- Independence, MO (16 miles from Shawnee, KS)
- 24 days ago
- Independence, MO (16 miles from Shawnee, KS)
- 24 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Evening Shift - The Atriums
- Overland Park, KS (15 miles from Shawnee, KS)
- 24 days ago
- Overland Park, KS (15 miles from Shawnee, KS)
- 24 days ago
Customer Service Associate Evening Shift - The Atriums Overland Park, KS, USA Req #2459 Tuesday, February 18, 2025 Customer Service Associate | Evenings (2pm - 10pm) The main functions of this position...
Demographic Data for Shawnee, KS
Moving to Shawnee, KS? Find some basic demographic data about Shawnee, KS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Shawnee, KS
Highest Education Level
Customer Services in Shawnee, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »