Customer Service Jobs in Junction City, KS
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Home Medical
- Manhattan, KS (16 miles from Junction City, KS)
- 7 days ago
- Manhattan, KS (16 miles from Junction City, KS)
- 7 days ago
Responsibilities Perform a variety of customer service functions. Handle customer service inquiries and problems. Provide orientation and education for various types of equipment to customers....
Customer Service Associate Tier 1
- Manhattan, KS (16 miles from Junction City, KS)
- 12 days ago
- Manhattan, KS (16 miles from Junction City, KS)
- 12 days ago
The Customer Service Associate Tier I works in a team-based environment and reports directly to the Customer Service Manager....
Customer Service Representative - Patient Registration
- Manhattan, KS (16 miles from Junction City, KS)
- 16 days ago
- Manhattan, KS (16 miles from Junction City, KS)
- 16 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Manhattan, KS (16 miles from Junction City, KS)
- 60+ days ago
- Manhattan, KS (16 miles from Junction City, KS)
- 60+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Junction City, KS
Moving to Junction City, KS? Find some basic demographic data about Junction City, KS below.
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Salary for Customer Service Jobs in Junction City, KS
Highest Education Level
Customer Services in Junction City, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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