Customer Service Jobs in Derby, KS

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 24 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Wichita, KS (4 miles from Derby, KS)
  • 1 day ago
  • Wichita, KS (4 miles from Derby, KS)
  • 1 day ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative

  • Wichita, KS (4 miles from Derby, KS)
  • 2 days ago
  • Wichita, KS (4 miles from Derby, KS)
  • 2 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....

Customer Service Representative - Home Medical

  • Wichita, KS (4 miles from Derby, KS)
  • 7 days ago
  • Wichita, KS (4 miles from Derby, KS)
  • 7 days ago

Responsibilities Perform a variety of customer service functions. Handle customer service inquiries and problems. Provide orientation and education for various types of equipment to customers....

Customer Service Representative

  • Wichita, KS (4 miles from Derby, KS)
  • 9 days ago
  • Wichita, KS (4 miles from Derby, KS)
  • 9 days ago

Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...

Customer Service Associate

  • Wichita, KS (4 miles from Derby, KS)
  • 22 days ago
  • Wichita, KS (4 miles from Derby, KS)
  • 22 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Wichita, KS (4 miles from Derby, KS)
  • 24 days ago
  • Wichita, KS (4 miles from Derby, KS)
  • 24 days ago

Customer Service Representative Bodycote offers: $1,500 Sign-on Retention Bonus! Paid holidays and paid time off....

Pharmacy Customer Service Associate

  • Wichita, KS (4 miles from Derby, KS)
  • 26 days ago
  • Wichita, KS (4 miles from Derby, KS)
  • 26 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Service Associate

  • Wichita, KS (4 miles from Derby, KS)
  • 30+ days ago
  • Wichita, KS (4 miles from Derby, KS)
  • 30+ days ago

customer service....

Tech 5 - Customer Service Rep

  • Wichita, KS (4 miles from Derby, KS)
  • 30+ days ago
  • Wichita, KS (4 miles from Derby, KS)
  • 30+ days ago

Tech 5 - Customer Service Rep 3.8 3.8 out of 5 stars 432 West 3rd Street North, Wichita, KS 67203 Tech 5 - Customer Service Rep (2024-2025 School Year) - (10755) Job Title: Tech 5 Customer Service Rep...

Bilingual Customer Service Representative (Spanish/English)

  • Wichita, KS (4 miles from Derby, KS)
  • 30+ days ago
  • Wichita, KS (4 miles from Derby, KS)
  • 30+ days ago

Individuals who are not Spanish-language proficient are encouraged to apply on our Customer Service Representative job posting.** NORC is seeking individuals to work as Customer Service Representatives...

Customer Service Representative

  • Wichita, KS (4 miles from Derby, KS)
  • 30+ days ago
  • Wichita, KS (4 miles from Derby, KS)
  • 30+ days ago

Customer Service Representatives, internally known as Phone Interviewers, play a significant role in collecting the data that drives our research....

Wichita Customer Service Representative (Full-Time)

  • Wichita, KS (4 miles from Derby, KS)
  • 45+ days ago
  • Wichita, KS (4 miles from Derby, KS)
  • 45+ days ago

POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives...

CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)

  • Wichita, KS (4 miles from Derby, KS)
  • 45+ days ago
  • Wichita, KS (4 miles from Derby, KS)
  • 45+ days ago

POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for full-time and part-time customer service representatives to support inbound projects for a wide variety of...

Wichita Customer Service Representative (Part-Time)

  • Wichita, KS (4 miles from Derby, KS)
  • 45+ days ago
  • Wichita, KS (4 miles from Derby, KS)
  • 45+ days ago

POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (PART-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives...

Tax Customer Service Representative II (Experienced)

  • Wichita, KS (4 miles from Derby, KS)
  • 45+ days ago
  • Wichita, KS (4 miles from Derby, KS)
  • 45+ days ago

MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and...

Demographic Data for Derby, KS

Moving to Derby, KS? Find some basic demographic data about Derby, KS below.


Local
National
30,005
543
Medium

Customer Service Online Courses and Training Opportunities

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Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Derby, KS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Derby, KS offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Derby, KS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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