Customer Service Jobs in Derby, KS
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Wichita, KS (4 miles from Derby, KS)
- 2 days ago
- Wichita, KS (4 miles from Derby, KS)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkRetail Customer Service Associate
- Wichita, KS (4 miles from Derby, KS)
- 4 hours ago
- Wichita, KS (4 miles from Derby, KS)
- 4 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3084 N....
Loss Prevention Customer Service Associate II (Tactical Uniform) (Wichita East)
- Wichita, KS (4 miles from Derby, KS)
- 1 day ago
- Wichita, KS (4 miles from Derby, KS)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II (Tactical Uniform) (Wichita West)
- Wichita, KS (4 miles from Derby, KS)
- 1 day ago
- Wichita, KS (4 miles from Derby, KS)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Wichita, KS (4 miles from Derby, KS)
- 3 days ago
- Wichita, KS (4 miles from Derby, KS)
- 3 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....
Customer Service Representative - Home Medical
- Wichita, KS (4 miles from Derby, KS)
- 8 days ago
- Wichita, KS (4 miles from Derby, KS)
- 8 days ago
Responsibilities Perform a variety of customer service functions. Handle customer service inquiries and problems. Provide orientation and education for various types of equipment to customers....
Customer Service Representative
- Wichita, KS (4 miles from Derby, KS)
- 10 days ago
- Wichita, KS (4 miles from Derby, KS)
- 10 days ago
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
Customer Service Representative
- Wichita, KS (4 miles from Derby, KS)
- 25 days ago
- Wichita, KS (4 miles from Derby, KS)
- 25 days ago
Customer Service Representative Bodycote offers: $1,500 Sign-on Retention Bonus! Paid holidays and paid time off....
Pharmacy Customer Service Associate
- Wichita, KS (4 miles from Derby, KS)
- 27 days ago
- Wichita, KS (4 miles from Derby, KS)
- 27 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Customer Service Associate
- Wichita, KS (4 miles from Derby, KS)
- 30+ days ago
- Wichita, KS (4 miles from Derby, KS)
- 30+ days ago
customer service....
- Wichita, KS (4 miles from Derby, KS)
- 30+ days ago
- Wichita, KS (4 miles from Derby, KS)
- 30+ days ago
Tech 5 - Customer Service Rep 3.8 3.8 out of 5 stars 432 West 3rd Street North, Wichita, KS 67203 Tech 5 - Customer Service Rep (2024-2025 School Year) - (10755) Job Title: Tech 5 Customer Service Rep...
Bilingual Customer Service Representative (Spanish/English)
- Wichita, KS (4 miles from Derby, KS)
- 30+ days ago
- Wichita, KS (4 miles from Derby, KS)
- 30+ days ago
Individuals who are not Spanish-language proficient are encouraged to apply on our Customer Service Representative job posting.** NORC is seeking individuals to work as Customer Service Representatives...
Customer Service Representative
- Wichita, KS (4 miles from Derby, KS)
- 30+ days ago
- Wichita, KS (4 miles from Derby, KS)
- 30+ days ago
Customer Service Representatives, internally known as Phone Interviewers, play a significant role in collecting the data that drives our research....
Wichita Customer Service Representative (Full-Time)
- Wichita, KS (4 miles from Derby, KS)
- 45+ days ago
- Wichita, KS (4 miles from Derby, KS)
- 45+ days ago
POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives...
CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- Wichita, KS (4 miles from Derby, KS)
- 45+ days ago
- Wichita, KS (4 miles from Derby, KS)
- 45+ days ago
POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for full-time and part-time customer service representatives to support inbound projects for a wide variety of...
Demographic Data for Derby, KS
Moving to Derby, KS? Find some basic demographic data about Derby, KS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Derby, KS
Highest Education Level
Customer Services in Derby, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Dispatching
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »