Customer Service Jobs in Augusta, KS

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 24 Jobs

Customer Service Representative

  • Wichita, KS (16 miles from Augusta, KS)
  • 14 days ago
  • Wichita, KS (16 miles from Augusta, KS)
  • 14 days ago

This position supports customer service, technical support, and customer sales interactions....

Customer Service Representative

  • Wichita, KS (16 miles from Augusta, KS)
  • 2 hours ago
  • Wichita, KS (16 miles from Augusta, KS)
  • 2 hours ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....

Customer Service Representative

  • Wichita, KS (16 miles from Augusta, KS)
  • 1 day ago
  • Wichita, KS (16 miles from Augusta, KS)
  • 1 day ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Spanish Customer Service Representative

  • Wichita, KS (16 miles from Augusta, KS)
  • 1 day ago
  • Wichita, KS (16 miles from Augusta, KS)
  • 1 day ago

We are looking for Customer Service Representatives to support inbound customer service....

Part-time Customer Service Associate- Front Desk - HEALTH

  • Wichita, KS (16 miles from Augusta, KS)
  • 3 days ago
  • Wichita, KS (16 miles from Augusta, KS)
  • 3 days ago

Work Schedule: Mon-Wed 8:00am-5:30pm, Thu 9:30am-7:00pm, Fri 8:00am-12:30pm/12:30pm-5:00pm,occasional weekends or e The Customer Service Associate supports the Sedgwick County Health Department and...

Customer Service Associate Front Desk - Bilingual - HEALTH

  • Wichita, KS (16 miles from Augusta, KS)
  • 3 days ago
  • Wichita, KS (16 miles from Augusta, KS)
  • 3 days ago

The Customer Service Associate supports the Sedgwick County Health Department and its mission by welcoming the community and providing exceptional public service....

4X10 Customer Service Representative

  • Wichita, KS (16 miles from Augusta, KS)
  • 4 days ago
  • Wichita, KS (16 miles from Augusta, KS)
  • 4 days ago

This position supports customer service, technical support, and customer sales interactions....

2X10 Customer Service Representative (Sat. & Sun., 20hrs./wk)

  • Wichita, KS (16 miles from Augusta, KS)
  • 4 days ago
  • Wichita, KS (16 miles from Augusta, KS)
  • 4 days ago

This position supports customer service, technical support, and customer sales interactions....

4X10 Customer Service Representative Full-Time (4 Days a Week)

  • Wichita, KS (16 miles from Augusta, KS)
  • 4 days ago
  • Wichita, KS (16 miles from Augusta, KS)
  • 4 days ago

This position supports customer service, technical support, and customer sales interactions....

Customer Service Representative - Patient Registration

  • Wichita, KS (16 miles from Augusta, KS)
  • 19 days ago
  • Wichita, KS (16 miles from Augusta, KS)
  • 19 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Loss Prevention Customer Service Associate II (Tactical Uniform) (Wichita West)

  • Wichita, KS (16 miles from Augusta, KS)
  • 30+ days ago
  • Wichita, KS (16 miles from Augusta, KS)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Bilingual Inbound Customer Service Representative

  • Wichita, KS (16 miles from Augusta, KS)
  • 90+ days ago
  • Wichita, KS (16 miles from Augusta, KS)
  • 90+ days ago

This position supports customer service, technical support, and customer sales interactions....

Insurance Customer Service Representative (Unlicensed)

  • Wichita, KS (16 miles from Augusta, KS)
  • 90+ days ago
  • Wichita, KS (16 miles from Augusta, KS)
  • 90+ days ago

We are hiring customer services agents who are positive and genuinely enjoy helping others....

Retention and Customer Service Representative

  • Wichita, KS (16 miles from Augusta, KS)
  • 27 days ago
  • Wichita, KS (16 miles from Augusta, KS)
  • 27 days ago

Retain long-term business for ADT through customer service commitments. Provide the right solution to save the Customer....

Retail Customer Service Associate

  • Wichita, KS (16 miles from Augusta, KS)
  • 30+ days ago
  • Wichita, KS (16 miles from Augusta, KS)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3084 N....

Demographic Data for Augusta, KS

Moving to Augusta, KS? Find some basic demographic data about Augusta, KS below.


Local
National
13,564
248
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Augusta, KS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Augusta, KS offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Augusta, KS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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