Customer Service Jobs in Augusta, KS
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Wichita, KS (16 miles from Augusta, KS)
- 14 days ago
- Wichita, KS (16 miles from Augusta, KS)
- 14 days ago
This position supports customer service, technical support, and customer sales interactions....
Customer Service Representative
- Wichita, KS (16 miles from Augusta, KS)
- 2 hours ago
- Wichita, KS (16 miles from Augusta, KS)
- 2 hours ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....
Customer Service Representative
- Wichita, KS (16 miles from Augusta, KS)
- 1 day ago
- Wichita, KS (16 miles from Augusta, KS)
- 1 day ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Spanish Customer Service Representative
- Wichita, KS (16 miles from Augusta, KS)
- 1 day ago
- Wichita, KS (16 miles from Augusta, KS)
- 1 day ago
We are looking for Customer Service Representatives to support inbound customer service....
Part-time Customer Service Associate- Front Desk - HEALTH
- Wichita, KS (16 miles from Augusta, KS)
- 3 days ago
- Wichita, KS (16 miles from Augusta, KS)
- 3 days ago
Work Schedule: Mon-Wed 8:00am-5:30pm, Thu 9:30am-7:00pm, Fri 8:00am-12:30pm/12:30pm-5:00pm,occasional weekends or e The Customer Service Associate supports the Sedgwick County Health Department and...
Customer Service Associate Front Desk - Bilingual - HEALTH
- Wichita, KS (16 miles from Augusta, KS)
- 3 days ago
- Wichita, KS (16 miles from Augusta, KS)
- 3 days ago
The Customer Service Associate supports the Sedgwick County Health Department and its mission by welcoming the community and providing exceptional public service....
4X10 Customer Service Representative
- Wichita, KS (16 miles from Augusta, KS)
- 4 days ago
- Wichita, KS (16 miles from Augusta, KS)
- 4 days ago
This position supports customer service, technical support, and customer sales interactions....
2X10 Customer Service Representative (Sat. & Sun., 20hrs./wk)
- Wichita, KS (16 miles from Augusta, KS)
- 4 days ago
- Wichita, KS (16 miles from Augusta, KS)
- 4 days ago
This position supports customer service, technical support, and customer sales interactions....
4X10 Customer Service Representative Full-Time (4 Days a Week)
- Wichita, KS (16 miles from Augusta, KS)
- 4 days ago
- Wichita, KS (16 miles from Augusta, KS)
- 4 days ago
This position supports customer service, technical support, and customer sales interactions....
Customer Service Representative - Patient Registration
- Wichita, KS (16 miles from Augusta, KS)
- 19 days ago
- Wichita, KS (16 miles from Augusta, KS)
- 19 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Loss Prevention Customer Service Associate II (Tactical Uniform) (Wichita West)
- Wichita, KS (16 miles from Augusta, KS)
- 30+ days ago
- Wichita, KS (16 miles from Augusta, KS)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Bilingual Inbound Customer Service Representative
- Wichita, KS (16 miles from Augusta, KS)
- 90+ days ago
- Wichita, KS (16 miles from Augusta, KS)
- 90+ days ago
This position supports customer service, technical support, and customer sales interactions....
Insurance Customer Service Representative (Unlicensed)
- Wichita, KS (16 miles from Augusta, KS)
- 90+ days ago
- Wichita, KS (16 miles from Augusta, KS)
- 90+ days ago
We are hiring customer services agents who are positive and genuinely enjoy helping others....
Retention and Customer Service Representative
- Wichita, KS (16 miles from Augusta, KS)
- 27 days ago
- Wichita, KS (16 miles from Augusta, KS)
- 27 days ago
Retain long-term business for ADT through customer service commitments. Provide the right solution to save the Customer....
Retail Customer Service Associate
- Wichita, KS (16 miles from Augusta, KS)
- 30+ days ago
- Wichita, KS (16 miles from Augusta, KS)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3084 N....
Demographic Data for Augusta, KS
Moving to Augusta, KS? Find some basic demographic data about Augusta, KS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Augusta, KS
Highest Education Level
Customer Services in Augusta, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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