Customer Service Jobs in Caldwell, ID

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 21 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Boise, ID (22 miles from Caldwell, ID)
  • 1 day ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 1 day ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative, Medicare Pharmacy

  • Boise, ID (22 miles from Caldwell, ID)
  • 15 hours ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 15 hours ago

JOB QUALIFICATIONS Required Education High School Diploma or GED equivalent Required Experience 1-3 years of call center or customer service experience Preferred Education Associate degree Preferred...

Customer Service Representative

  • Boise, ID (22 miles from Caldwell, ID)
  • 3 days ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 3 days ago

Position: Customer Service Representative Location: 1200 W Amity Rd, Boise, ID 83705 Department: Customer Service Pay Rate: $16.00 - $17.00 hour (Depending on Experience) with 90 Day Pay Rate Change...

Customer Service Representative (Health Navigator)

  • Boise, ID (22 miles from Caldwell, ID)
  • 3 days ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 3 days ago

Ability to complete training as a Customer Service Representative with Moda Health....

Customer Service Associate - Temporary

  • Meridian, ID (13 miles from Caldwell, ID)
  • 4 days ago
  • Meridian, ID (13 miles from Caldwell, ID)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate / Outfitter

  • Meridian, ID (13 miles from Caldwell, ID)
  • 7 days ago
  • Meridian, ID (13 miles from Caldwell, ID)
  • 7 days ago

Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...

Hybrid Customer Service Representative

  • Meridian, ID (13 miles from Caldwell, ID)
  • 7 days ago
  • Meridian, ID (13 miles from Caldwell, ID)
  • 7 days ago

BCforward is currently seeking a highly motivated Hybrid Customer Service Representative in Boise, ID....

Hybrid Customer Service Representative - PUQyagXJqrWx-3294

  • Meridian, ID (13 miles from Caldwell, ID)
  • 7 days ago
  • Meridian, ID (13 miles from Caldwell, ID)
  • 7 days ago

motivated Hybrid Customer Service Representative in Boise, ID....

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

  • Boise, ID (22 miles from Caldwell, ID)
  • 11 days ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 11 days ago

Other qualifications for our Customer Service Representative (Remote) role include: + Must be a recent Ultimate Medical Academy Graduate + 1+ year of customer service experience + Some positions may...

Remote Work

Customer Service Associate

  • Emmett, ID (20 miles from Caldwell, ID)
  • 11 days ago
  • Emmett, ID (20 miles from Caldwell, ID)
  • 11 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative 2 - 498884-2453

  • Boise, ID (22 miles from Caldwell, ID)
  • 17 days ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 17 days ago

Pleasant and positive demeanor with a commitment to exceptional customer service. Ability to communicate in a verbal and non-verbal manner that is friendly and welcoming....

Customer Service Representative

  • Boise, ID (22 miles from Caldwell, ID)
  • 22 days ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 22 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative Cavco-Nampa

  • Nampa, ID (5 miles from Caldwell, ID)
  • 24 days ago
  • Nampa, ID (5 miles from Caldwell, ID)
  • 24 days ago

Coordinates customers' service needs with other departments as required to ensure customer service. May receive orders, resolve complaints about billing, and explain how to use product or service....

Customer Service Representative

  • Boise, ID (22 miles from Caldwell, ID)
  • 25 days ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 25 days ago

Submit a Referral ID 2025-12351 Category Customer Service Position Type Regular Full-Time Location : Postal Code 83703 Location : Address 3977 W....

Customer Service Associate (Insurance Call Representative) (Part-time) (On-site) Boise, ID

  • Boise, ID (22 miles from Caldwell, ID)
  • 30+ days ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 30+ days ago

Benefits Canada Benefits Customer Service Associate (Insurance Call Representative) (Part-time) (On-site) Boise, ID Location:Boise, ID Team:Instant Quote Job Type:Underwriting FT/PT Status:Part Time...

Demographic Data for Caldwell, ID

Moving to Caldwell, ID? Find some basic demographic data about Caldwell, ID below.


Local
National
74,585
1,617
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Caldwell, ID

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Caldwell, ID offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Caldwell, ID
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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