Customer Service Jobs in Idaho
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Boise, ID
- 2 days ago
- Boise, ID
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkPosition: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
Excellent Customer Service skills a must. 5. Answers incoming calls from patients and other departments with inquiries regarding patient accounts. 6....
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Job Description Norco is currently seeking an individual to fill our Industrial Store Customer Service Representative position....
We are hiring customer services agents who are positive and genuinely enjoy helping others....
Remote WorkCustomer Service Representative, Medicare Pharmacy
- Idaho Falls, ID
- 30+ days ago
- Idaho Falls, ID
- 30+ days ago
JOB QUALIFICATIONS Required Education High School Diploma or GED equivalent Required Experience 1-3 years of call center or customer service experience Preferred Education Associate degree Preferred...
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Company Description Domino's in Coeur d'Alene is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits...
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 700 E 17Th St, Idaho Falls, ID 83404...
Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)
- Boise, ID
- 30+ days ago
- Boise, ID
- 30+ days ago
Other qualifications for our Customer Service Representative (Remote) role include: + Must be a recent Ultimate Medical Academy Graduate + 1+ year of customer service experience + Some positions may...
Remote WorkCustomer Service Rep(07321) - 50 W. Neider Ave
- Coeur d Alene, ID
- 30+ days ago
- Coeur d Alene, ID
- 30+ days ago
Company DescriptionDomino's in Coeur d'Alene is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits...
Demographic Data for Idaho
Moving to Idaho? Find some basic demographic data about Idaho below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Idaho
Highest Education Level
Customer Services in Idaho offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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