Customer Service Jobs in Idaho

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 37 Jobs

Customer Service Representative 2

  • McCall, ID
  • 1 day ago
  • McCall, ID
  • 1 day ago

service....

Customer Service Representative

  • Boise, ID
  • 1 day ago
  • Boise, ID
  • 1 day ago

Position: Customer Service Representative Location: 1200 W Amity Rd, Boise, ID 83705 Department: Customer Service Pay Rate: $16.00 - $17.00 hour (Depending on Experience) with 90 Day Pay Rate Change...

Customer Service Representative (Health Navigator)

  • Boise, ID
  • 1 day ago
  • Boise, ID
  • 1 day ago

Ability to complete training as a Customer Service Representative with Moda Health....

Customer Service Associate - Temporary

  • Meridian, ID
  • 2 days ago
  • Meridian, ID
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Twin Falls, ID
  • 4 days ago
  • Twin Falls, ID
  • 4 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Representative

  • Meridian, ID
  • 5 days ago
  • Meridian, ID
  • 5 days ago

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Customer Service Associate / Outfitter

  • Meridian, ID
  • 5 days ago
  • Meridian, ID
  • 5 days ago

Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...

Pharmacy Customer Service Associate

  • Lewiston, ID
  • 5 days ago
  • Lewiston, ID
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Hybrid Customer Service Representative

  • Meridian, ID
  • 6 days ago
  • Meridian, ID
  • 6 days ago

BCforward is currently seeking a highly motivated Hybrid Customer Service Representative in Boise, ID....

Hybrid Customer Service Representative - PUQyagXJqrWx-3294

  • Meridian, ID
  • 6 days ago
  • Meridian, ID
  • 6 days ago

motivated Hybrid Customer Service Representative in Boise, ID....

Customer Service Associate (nomnom Lewiston Part-Time)

  • Lewiston, ID
  • 7 days ago
  • Lewiston, ID
  • 7 days ago

Nearest Major Market: Lewiston Job Segment: Customer Service...

Customer Service Representative, Medical Store

  • Coeur d Alene, ID
  • 8 days ago
  • Coeur d Alene, ID
  • 8 days ago

The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers....

Customer Service Associate (nomnom Moscow Part-Time)

  • Moscow, ID
  • 8 days ago
  • Moscow, ID
  • 8 days ago

Nearest Major Market: Spokane Job Segment: Customer Service...

Other qualifications for our Customer Service Representative (Remote) role include: + Must be a recent Ultimate Medical Academy Graduate + 1+ year of customer service experience + Some positions may...

Remote Work

Customer Service Associate

  • Emmett, ID
  • 9 days ago
  • Emmett, ID
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Idaho

Moving to Idaho? Find some basic demographic data about Idaho below.


Local
National
1,838,341
54,363

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Idaho

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Idaho offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Idaho
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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