Customer Service Jobs in Statesboro, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative #49
- Metter, GA (14 miles from Statesboro, GA)
- 12 hours ago
- Metter, GA (14 miles from Statesboro, GA)
- 12 hours ago
Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....
Customer Service Representative Store #31
- Ellabell, GA (24 miles from Statesboro, GA)
- 4 days ago
- Ellabell, GA (24 miles from Statesboro, GA)
- 4 days ago
Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....
Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver's license. Ability to handle confidential information; accuracy, and attention to detail....
Customer Service Representative
- Pembroke, GA (17 miles from Statesboro, GA)
- 16 days ago
- Pembroke, GA (17 miles from Statesboro, GA)
- 16 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....
Demographic Data for Statesboro, GA
Moving to Statesboro, GA? Find some basic demographic data about Statesboro, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Statesboro, GA
Highest Education Level
Customer Services in Statesboro, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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