Customer Service Jobs in Statesboro, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-5 of 5 Jobs

Customer Service Representative #49

  • Metter, GA (14 miles from Statesboro, GA)
  • 12 hours ago
  • Metter, GA (14 miles from Statesboro, GA)
  • 12 hours ago

Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....

Customer Service Representative Store #31

  • Ellabell, GA (24 miles from Statesboro, GA)
  • 4 days ago
  • Ellabell, GA (24 miles from Statesboro, GA)
  • 4 days ago

Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....

Sales Customer Service Rep I Bulloch County

  • Statesboro, GA
  • 11 days ago
  • Statesboro, GA
  • 11 days ago

Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver's license. Ability to handle confidential information; accuracy, and attention to detail....

Customer Service Representative

  • Pembroke, GA (17 miles from Statesboro, GA)
  • 16 days ago
  • Pembroke, GA (17 miles from Statesboro, GA)
  • 16 days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Customer Service Representative - Store #45

  • Statesboro, GA
  • 30+ days ago
  • Statesboro, GA
  • 30+ days ago

Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....

Demographic Data for Statesboro, GA

Moving to Statesboro, GA? Find some basic demographic data about Statesboro, GA below.


Local
National
65,084
1,381
Medium

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Statesboro, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Statesboro, GA offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Statesboro, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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