Customer Service Jobs in Georgia

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 115 Jobs

Customer Service Representative

  • Savannah, GA
  • 9 days ago
  • Savannah, GA
  • 9 days ago

This position supports customer service, technical support, and customer sales interactions....

Full-Time Customer Service Representative

  • Savannah, GA
  • 90+ days ago
  • Savannah, GA
  • 90+ days ago

We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...

Customer Service Representative (Nights)

  • Savannah, GA
  • 90+ days ago
  • Savannah, GA
  • 90+ days ago

We are looking for customer service agents to join our rapidly growing team on the night shift!...

Customer Service Representative (Part-Time)

  • Savannah, GA
  • 90+ days ago
  • Savannah, GA
  • 90+ days ago

We are looking for part-time customer service agents to join our rapidly growing team!...

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Albany, GA
  • 2 days ago
  • Albany, GA
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative (Hiring Immediately)

  • Savannah, GA
  • 60+ days ago
  • Savannah, GA
  • 60+ days ago

We are looking for customer service agents to join our rapidly growing team!...

Customer Service Representative

  • Savannah, GA
  • 13 days ago
  • Savannah, GA
  • 13 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative

  • Gainesville, GA
  • 2 hours ago
  • Gainesville, GA
  • 2 hours ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

4X10 Customer Service Representative Full-Time (4 Days a Week)

  • Savannah, GA
  • 3 hours ago
  • Savannah, GA
  • 3 hours ago

This position supports customer service, technical support, and customer sales interactions....

2X10 Customer Service Representative (Sat. & Sun., 20hrs./wk)

  • Savannah, GA
  • 1 day ago
  • Savannah, GA
  • 1 day ago

This position supports customer service, technical support, and customer sales interactions....

Sales Customer Service Rep I Banks County (part time)

  • Homer, GA
  • 1 day ago
  • Homer, GA
  • 1 day ago

Essential Duties and Responsibilities: Attend training schools for professional development as required Process paperwork required for new P&C business/changes Complete P&C policy applications and...

Customer Service Representative

  • Macon, GA
  • 2 days ago
  • Macon, GA
  • 2 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Representative (Full- time)

  • Atlanta, GA
  • 3 days ago
  • Atlanta, GA
  • 3 days ago

Customer Service Representative - Roti Who are we and what do we do?...

Customer Service Representative

  • Alpharetta, GA
  • 4 days ago
  • Alpharetta, GA
  • 4 days ago

The Customer Service Rep works in a fast-paced call center environment where individual and team goals for best in class customer service are measured and met....

Remote Customer Service Representative

  • Atlanta, GA
  • 4 days ago
  • Atlanta, GA
  • 4 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Demographic Data for Georgia

Moving to Georgia? Find some basic demographic data about Georgia below.


Local
National
10,712,033
252,498

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Georgia

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Georgia offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Georgia
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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