Customer Service Jobs in Roswell, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 29 Jobs

Customer Service Representative

  • Atlanta, GA (21 miles from Roswell, GA)
  • 3 days ago
  • Atlanta, GA (21 miles from Roswell, GA)
  • 3 days ago

Account Collections Coordinator Arrow Exterminators is looking to hire a full-time Account Collections Coordinator to provide uncompromised service support and administration to internal and...

Customer Service Representative (Full- time)

  • Atlanta, GA (21 miles from Roswell, GA)
  • 7 days ago
  • Atlanta, GA (21 miles from Roswell, GA)
  • 7 days ago

Customer Service Representative - Roti Who are we and what do we do?...

Remote Customer Service Representative

  • Atlanta, GA (21 miles from Roswell, GA)
  • 8 days ago
  • Atlanta, GA (21 miles from Roswell, GA)
  • 8 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative - Bilingual

  • Lilburn, GA (20 miles from Roswell, GA)
  • 8 days ago
  • Lilburn, GA (20 miles from Roswell, GA)
  • 8 days ago

Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Buford, GA (21 miles from Roswell, GA)
  • 8 days ago
  • Buford, GA (21 miles from Roswell, GA)
  • 8 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Customer Service Representative

  • Atlanta, GA (21 miles from Roswell, GA)
  • 9 days ago
  • Atlanta, GA (21 miles from Roswell, GA)
  • 9 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Retail Customer Service Representative/Cashier

  • Marietta, GA (12 miles from Roswell, GA)
  • 11 days ago
  • Marietta, GA (12 miles from Roswell, GA)
  • 11 days ago

We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative

  • Lawrenceville, GA (23 miles from Roswell, GA)
  • 14 days ago
  • Lawrenceville, GA (23 miles from Roswell, GA)
  • 14 days ago

Customer Service Representative What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strongputer, typing and 10-key...

ULINE- Customer Service Representative

  • Alpharetta, GA (6 miles from Roswell, GA)
  • 14 days ago
  • Alpharetta, GA (6 miles from Roswell, GA)
  • 14 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Retail Customer Service Associate

  • Tucker, GA (16 miles from Roswell, GA)
  • 14 days ago
  • Tucker, GA (16 miles from Roswell, GA)
  • 14 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1940 Mountain Industrial Blvd, Tucker...

ULINE- Call Center Representative

  • Pine Lake, GA (20 miles from Roswell, GA)
  • 15 days ago
  • Pine Lake, GA (20 miles from Roswell, GA)
  • 15 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Customer Service Associate (Rotating Schedule)

  • Peachtree Corners, GA (13 miles from Roswell, GA)
  • 16 days ago
  • Peachtree Corners, GA (13 miles from Roswell, GA)
  • 16 days ago

Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...

70182-LP Customer Service Associate II

  • Kennesaw, GA (12 miles from Roswell, GA)
  • 16 days ago
  • Kennesaw, GA (12 miles from Roswell, GA)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Network Analyst - OSC (Technical Customer Service Representative)

  • Suwanee, GA (16 miles from Roswell, GA)
  • 19 days ago
  • Suwanee, GA (16 miles from Roswell, GA)
  • 19 days ago

Technical Customer Service Representatives will be evaluated quarterly/annually on their execution of their primary responsibilities and any secondary or added responsibilities....

Customer Service Representative

  • Atlanta, GA (21 miles from Roswell, GA)
  • 30+ days ago
  • Atlanta, GA (21 miles from Roswell, GA)
  • 30+ days ago

One+ year of experience related to customer service or planning. Previous experience using operating systems (e.g., Oracle, SAP, JD Edwards, etc.). Some experience with order management....

Demographic Data for Roswell, GA

Moving to Roswell, GA? Find some basic demographic data about Roswell, GA below.


Local
National
99,947
4,033
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Roswell, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Roswell, GA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Roswell, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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