Customer Service Jobs in Macon, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Warner Robins, GA (16 miles from Macon, GA)
- 2 days ago
- Warner Robins, GA (16 miles from Macon, GA)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkPosition: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
MINIMUM QUALIFICATIONS AND REQUIREMENTS\: High School Diploma or GED. 2 or more years of customer service experience. Ability to type 45 wpm and perform 10-key by touch....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4701 Log Cabin Dr, Macon, GA 31204...
Customer Service Representative
- Byron, GA (15 miles from Macon, GA)
- 30+ days ago
- Byron, GA (15 miles from Macon, GA)
- 30+ days ago
Store 2703146: 303 Georgia 49, Byron, Georgia 31008 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Were looking for Customer Service Professionals for our Macon, GA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Lead Customer Service Representative
- Forsyth, GA (22 miles from Macon, GA)
- 60+ days ago
- Forsyth, GA (22 miles from Macon, GA)
- 60+ days ago
Store 2706716: 306 Harold G Clarke Pkwy, Forsyth, Georgia 31029 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Macon, GA
Moving to Macon, GA? Find some basic demographic data about Macon, GA below.
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Salary for Customer Service Jobs in Macon, GA
Highest Education Level
Customer Services in Macon, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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