Customer Service Jobs in Gainesville, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Sales Customer Service Rep I Banks County (part time)
- Homer, GA (20 miles from Gainesville, GA)
- 1 day ago
- Homer, GA (20 miles from Gainesville, GA)
- 1 day ago
Essential Duties and Responsibilities: Attend training schools for professional development as required Process paperwork required for new P&C business/changes Complete P&C policy applications and...
Customer Service Representative - Bilingual
- Pendergrass, GA (11 miles from Gainesville, GA)
- 5 days ago
- Pendergrass, GA (11 miles from Gainesville, GA)
- 5 days ago
Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Cornelia, GA (18 miles from Gainesville, GA)
- 5 days ago
- Cornelia, GA (18 miles from Gainesville, GA)
- 5 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Murrayville, GA (12 miles from Gainesville, GA)
- 5 days ago
- Murrayville, GA (12 miles from Gainesville, GA)
- 5 days ago
Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...
ULINE- Call Center Representative
- Talmo, GA (9 miles from Gainesville, GA)
- 12 days ago
- Talmo, GA (9 miles from Gainesville, GA)
- 12 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
Experience: Minimum two years experience in a customer service position, preferably in a call center environment....
Network Analyst - OSC (Technical Customer Service Representative)
- Suwanee, GA (23 miles from Gainesville, GA)
- 16 days ago
- Suwanee, GA (23 miles from Gainesville, GA)
- 16 days ago
Technical Customer Service Representatives will be evaluated quarterly/annually on their execution of their primary responsibilities and any secondary or added responsibilities....
Retail Loss Prevention Customer Service Associate II
- Buford, GA (18 miles from Gainesville, GA)
- 30+ days ago
- Buford, GA (18 miles from Gainesville, GA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Lawrenceville, GA (24 miles from Gainesville, GA)
- 60+ days ago
- Lawrenceville, GA (24 miles from Gainesville, GA)
- 60+ days ago
Requisition Number: 197939 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Customer Service Representative
- Winder, GA (23 miles from Gainesville, GA)
- 90+ days ago
- Winder, GA (23 miles from Gainesville, GA)
- 90+ days ago
Store 2723345: 93 E May St, Winder, Georgia 30680 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Retail Customer Service Associate
- Oakwood, GA (9 miles from Gainesville, GA)
- 30+ days ago
- Oakwood, GA (9 miles from Gainesville, GA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3839 Mundy Mill Rd, Oakwood, GA...
Customer Service Representative
- Dawsonville, GA (21 miles from Gainesville, GA)
- 60+ days ago
- Dawsonville, GA (21 miles from Gainesville, GA)
- 60+ days ago
Store 2723318: 38 Gober Sosebee St, Dawsonville, Georgia 30534 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Dawsonville, GA (21 miles from Gainesville, GA)
- 60+ days ago
- Dawsonville, GA (21 miles from Gainesville, GA)
- 60+ days ago
Store 2723337: 6425 Hwy 53 E, Dawsonville, Georgia 30534 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Buford, GA (18 miles from Gainesville, GA)
- 60+ days ago
- Buford, GA (18 miles from Gainesville, GA)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Gainesville, GA
Moving to Gainesville, GA? Find some basic demographic data about Gainesville, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gainesville, GA
Highest Education Level
Customer Services in Gainesville, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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