Customer Service Jobs in Forsyth, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-8 of 8 Jobs

Customer Service Representative

  • Macon, GA (22 miles from Forsyth, GA)
  • 6 days ago
  • Macon, GA (22 miles from Forsyth, GA)
  • 6 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Rep II

  • Macon, GA (22 miles from Forsyth, GA)
  • 60+ days ago
  • Macon, GA (22 miles from Forsyth, GA)
  • 60+ days ago

MINIMUM QUALIFICATIONS AND REQUIREMENTS\: High School Diploma or GED. 2 or more years of customer service experience. Ability to type 45 wpm and perform 10-key by touch....

Retail Customer Service Associate

  • Macon, GA (22 miles from Forsyth, GA)
  • 30+ days ago
  • Macon, GA (22 miles from Forsyth, GA)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4701 Log Cabin Dr, Macon, GA 31204...

Customer Service Representative

  • Macon, GA (22 miles from Forsyth, GA)
  • 30+ days ago
  • Macon, GA (22 miles from Forsyth, GA)
  • 30+ days ago

Were looking for Customer Service Professionals for our Macon, GA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Lead Customer Service Representative

  • Barnesville, GA (13 miles from Forsyth, GA)
  • 60+ days ago
  • Barnesville, GA (13 miles from Forsyth, GA)
  • 60+ days ago

Store 2745057: 771 Veterans Pkwy, Barnesville, Georgia 30204 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative, Full or Part Time

  • Locust Grove, GA (24 miles from Forsyth, GA)
  • 60+ days ago
  • Locust Grove, GA (24 miles from Forsyth, GA)
  • 60+ days ago

Store 2723328: 5080 Bill Gardner Pkwy, Locust Grove, Georgia 30248 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Forsyth, GA
  • 60+ days ago
  • Forsyth, GA
  • 60+ days ago

Store 2706716: 306 Harold G Clarke Pkwy, Forsyth, Georgia 31029 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Rep (03579) 4990 Bill Gardner Pkwy Locust Grove

  • Locust Grove, GA (24 miles from Forsyth, GA)
  • 90+ days ago
  • Locust Grove, GA (24 miles from Forsyth, GA)
  • 90+ days ago

Customer Service Representatives are responsible for greeting customers, answering phones, providing world-class customer service and executing fast and accurate pizza making skills....

Demographic Data for Forsyth, GA

Moving to Forsyth, GA? Find some basic demographic data about Forsyth, GA below.


Local
National
17,440
377
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Forsyth, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Forsyth, GA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Forsyth, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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