Customer Service Jobs in Fayetteville, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 25 Jobs

Customer Service Representative

  • Atlanta, GA (19 miles from Fayetteville, GA)
  • 4 days ago
  • Atlanta, GA (19 miles from Fayetteville, GA)
  • 4 days ago

Account Collections Coordinator Arrow Exterminators is looking to hire a full-time Account Collections Coordinator to provide uncompromised service support and administration to internal and...

Customer Service Representative (Full- time)

  • Atlanta, GA (19 miles from Fayetteville, GA)
  • 7 days ago
  • Atlanta, GA (19 miles from Fayetteville, GA)
  • 7 days ago

Customer Service Representative - Roti Who are we and what do we do?...

Remote Customer Service Representative

  • Atlanta, GA (19 miles from Fayetteville, GA)
  • 8 days ago
  • Atlanta, GA (19 miles from Fayetteville, GA)
  • 8 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

  • Atlanta, GA (19 miles from Fayetteville, GA)
  • 9 days ago
  • Atlanta, GA (19 miles from Fayetteville, GA)
  • 9 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Customer Service Representative

  • Fayetteville, GA
  • 10 days ago
  • Fayetteville, GA
  • 10 days ago

Fayetteville, GA, USA | 1070 - SW Atlanta Commercial GA | Hourly | 18-20 per hour | Full Time Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative...

Customer Service Representative - Bilingual

  • Atlanta, GA (19 miles from Fayetteville, GA)
  • 14 days ago
  • Atlanta, GA (19 miles from Fayetteville, GA)
  • 14 days ago

Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Atlanta, GA (19 miles from Fayetteville, GA)
  • 14 days ago
  • Atlanta, GA (19 miles from Fayetteville, GA)
  • 14 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Customer Service Representative

  • Hapeville, GA (13 miles from Fayetteville, GA)
  • 15 days ago
  • Hapeville, GA (13 miles from Fayetteville, GA)
  • 15 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

ULINE- Customer Service Representative

  • Avondale Estates, GA (23 miles from Fayetteville, GA)
  • 16 days ago
  • Avondale Estates, GA (23 miles from Fayetteville, GA)
  • 16 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

ULINE- Call Center Representative

  • Decatur, GA (22 miles from Fayetteville, GA)
  • 16 days ago
  • Decatur, GA (22 miles from Fayetteville, GA)
  • 16 days ago

Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...

LP Customer Service Associate I

  • Peachtree City, GA (8 miles from Fayetteville, GA)
  • 17 days ago
  • Peachtree City, GA (8 miles from Fayetteville, GA)
  • 17 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative

  • Atlanta, GA (19 miles from Fayetteville, GA)
  • 30+ days ago
  • Atlanta, GA (19 miles from Fayetteville, GA)
  • 30+ days ago

One+ year of experience related to customer service or planning. Previous experience using operating systems (e.g., Oracle, SAP, JD Edwards, etc.). Some experience with order management....

LP Customer Service Associate II

  • Decatur, GA (22 miles from Fayetteville, GA)
  • 45+ days ago
  • Decatur, GA (22 miles from Fayetteville, GA)
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Sharpsburg, GA (10 miles from Fayetteville, GA)
  • 30+ days ago
  • Sharpsburg, GA (10 miles from Fayetteville, GA)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 310 Fischer Rd, Sharpsburg, GA 30277...

Seasonal Customer Service Representative - Tier 1 Support

  • Atlanta, GA (19 miles from Fayetteville, GA)
  • 30+ days ago
  • Atlanta, GA (19 miles from Fayetteville, GA)
  • 30+ days ago

Customer Service Representative - Tier 1 Support (Seasonal) Who are we and what do we do?...

Demographic Data for Fayetteville, GA

Moving to Fayetteville, GA? Find some basic demographic data about Fayetteville, GA below.


Local
National
69,465
1,895
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Fayetteville, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Fayetteville, GA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fayetteville, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »