Customer Service Jobs in Chatsworth, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Dalton, GA (11 miles from Chatsworth, GA)
- 14 days ago
- Dalton, GA (11 miles from Chatsworth, GA)
- 14 days ago
Overview: Provide world class customer service, to our customers. Build strong relationships with customers and co-workers that are based on trust and respect....
Customer Service Representative, Full or Part Time
- Ringgold, GA (21 miles from Chatsworth, GA)
- 90+ days ago
- Ringgold, GA (21 miles from Chatsworth, GA)
- 90+ days ago
Store 2723615: 6855 Battlefield Pkwy, Ringgold, Georgia 30736 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Calhoun, GA (20 miles from Chatsworth, GA)
- 90+ days ago
- Calhoun, GA (20 miles from Chatsworth, GA)
- 90+ days ago
Store 2723519: 702 E Hwy 53 SE, Calhoun, Georgia 30701 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Ringgold, GA (21 miles from Chatsworth, GA)
- 90+ days ago
- Ringgold, GA (21 miles from Chatsworth, GA)
- 90+ days ago
Store 2723615: 6855 Battlefield Pkwy, Ringgold, Georgia 30736 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Store 2723516: 3120 Hwy 52 Alt, Chatsworth, Georgia 30705 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Chatsworth, GA
Moving to Chatsworth, GA? Find some basic demographic data about Chatsworth, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Chatsworth, GA
Highest Education Level
Customer Services in Chatsworth, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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