Customer Service Jobs in Carrollton, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (NE)
- Palmetto, GA (20 miles from Carrollton, GA)
- 20 hours ago
- Palmetto, GA (20 miles from Carrollton, GA)
- 20 hours ago
Customer Service Representative: We are looking for an experienced Customer Service Representative, based in Palmetto, GA....
Store 2723687: 3008 Alabama Ave, Bremen, Georgia 30110 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Carrollton, GA
- 8 days ago
- Carrollton, GA
- 8 days ago
Store 2723676: 1123 N Park St, Carrollton, Georgia 30117 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 2723676: 1123 N Park St, Carrollton, Georgia 30117 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative
- Palmetto, GA (20 miles from Carrollton, GA)
- 16 days ago
- Palmetto, GA (20 miles from Carrollton, GA)
- 16 days ago
Store 2745162: 9140 Roosevelt Hwy, Palmetto, Georgia 30268 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
- Newnan, GA (19 miles from Carrollton, GA)
- 30+ days ago
- Newnan, GA (19 miles from Carrollton, GA)
- 30+ days ago
CUSTOMER SERVICE REP II (2405274) CUSTOMER SERVICE REP II - (2405274) Under limited supervision, this position handles non-routine customers and issues while achieving customer satisfaction by providing...
Demographic Data for Carrollton, GA
Moving to Carrollton, GA? Find some basic demographic data about Carrollton, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Carrollton, GA
Highest Education Level
Customer Services in Carrollton, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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