Customer Service Jobs in Buckhead, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- High Shoals, GA (20 miles from Buckhead, GA)
- 8 days ago
- High Shoals, GA (20 miles from Buckhead, GA)
- 8 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
Licensed Customer Service Representative (Insurance Division)
- Greensboro, GA (10 miles from Buckhead, GA)
- 13 days ago
- Greensboro, GA (10 miles from Buckhead, GA)
- 13 days ago
This position requires a Property and Casualty license in order to provide a high level of customer service to our large insurance customer base, as well as answering questions, reviewing coverages,...
ULINE- Customer Service Representative
- High Shoals, GA (20 miles from Buckhead, GA)
- 15 days ago
- High Shoals, GA (20 miles from Buckhead, GA)
- 15 days ago
Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...
Demographic Data for Buckhead, GA
Moving to Buckhead, GA? Find some basic demographic data about Buckhead, GA below.
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Salary for Customer Service Jobs in Buckhead, GA
Highest Education Level
Customer Services in Buckhead, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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