Customer Service Jobs in Augusta, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Augusta, GA
- 2 days ago
- Augusta, GA
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote Workservice via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Evans, GA (14 miles from Augusta, GA)
- 60+ days ago
- Evans, GA (14 miles from Augusta, GA)
- 60+ days ago
Store 2703182: 1045 Furys Ferry Rd, Evans, Georgia 30809 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative Store #116
- North Augusta, SC (6 miles from Augusta, GA)
- 90+ days ago
- North Augusta, SC (6 miles from Augusta, GA)
- 90+ days ago
Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....
Retail Customer Service Associate
- Aiken, SC (20 miles from Augusta, GA)
- 30+ days ago
- Aiken, SC (20 miles from Augusta, GA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 220 Jefferson Davis Hwy, Aiken,...
Store 2703168: 2855 Washington Rd, Augusta, Georgia 30909 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- North Augusta, SC (6 miles from Augusta, GA)
- 30+ days ago
- North Augusta, SC (6 miles from Augusta, GA)
- 30+ days ago
Store 2703172: 1014 Edgefield Rd, North Augusta, South Carolina 29860 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative (Loan Consultant I)
- Aiken, SC (20 miles from Augusta, GA)
- 45+ days ago
- Aiken, SC (20 miles from Augusta, GA)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Outstanding attendance and punctuality Ability to provide excellent customer service....
Demographic Data for Augusta, GA
Moving to Augusta, GA? Find some basic demographic data about Augusta, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Augusta, GA
Highest Education Level
Customer Services in Augusta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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