Customer Service Jobs in Atlanta, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Atlanta, GA
- 2 days ago
- Atlanta, GA
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative - Roti Who are we and what do we do?...
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Norcross, GA (16 miles from Atlanta, GA)
- 5 days ago
- Norcross, GA (16 miles from Atlanta, GA)
- 5 days ago
Customer Service Representative I Location: Norcross, GA Schedule: Monday - Friday; 8am - 5pm Salary: $21.00/hour From a small family business to a multi-billion dollar global company, Sonoco has been...
Customer Service Representative - Bilingual
- Lilburn, GA (17 miles from Atlanta, GA)
- 5 days ago
- Lilburn, GA (17 miles from Atlanta, GA)
- 5 days ago
Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Duluth, GA (21 miles from Atlanta, GA)
- 5 days ago
- Duluth, GA (21 miles from Atlanta, GA)
- 5 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Customer Service Representative
- Fayetteville, GA (19 miles from Atlanta, GA)
- 6 days ago
- Fayetteville, GA (19 miles from Atlanta, GA)
- 6 days ago
Fayetteville, GA, USA | 1070 - SW Atlanta Commercial GA | Hourly | 18-20 per hour | Full Time Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative...
Retail Customer Service Representative/Cashier
- Marietta, GA (16 miles from Atlanta, GA)
- 7 days ago
- Marietta, GA (16 miles from Atlanta, GA)
- 7 days ago
We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Marietta, GA (16 miles from Atlanta, GA)
- 8 days ago
- Marietta, GA (16 miles from Atlanta, GA)
- 8 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
Retail Customer Service Associate
- Tucker, GA (12 miles from Atlanta, GA)
- 11 days ago
- Tucker, GA (12 miles from Atlanta, GA)
- 11 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1940 Mountain Industrial Blvd, Tucker...
Customer Service Representative
- Hapeville, GA (6 miles from Atlanta, GA)
- 11 days ago
- Hapeville, GA (6 miles from Atlanta, GA)
- 11 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
ULINE- Call Center Representative
- Pine Lake, GA (10 miles from Atlanta, GA)
- 12 days ago
- Pine Lake, GA (10 miles from Atlanta, GA)
- 12 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Avondale Estates, GA (7 miles from Atlanta, GA)
- 12 days ago
- Avondale Estates, GA (7 miles from Atlanta, GA)
- 12 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
Customer Service Associate (Rotating Schedule)
- Peachtree Corners, GA (16 miles from Atlanta, GA)
- 12 days ago
- Peachtree Corners, GA (16 miles from Atlanta, GA)
- 12 days ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
Demographic Data for Atlanta, GA
Moving to Atlanta, GA? Find some basic demographic data about Atlanta, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Atlanta, GA
Highest Education Level
Customer Services in Atlanta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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