Customer Service Jobs in Winter Haven, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Bilingual Customer Service Representative
- Kathleen, FL (24 miles from Winter Haven, FL)
- 2 days ago
- Kathleen, FL (24 miles from Winter Haven, FL)
- 2 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Experienced Bilingual Customer Service Representative
- Polk City, FL (17 miles from Winter Haven, FL)
- 2 days ago
- Polk City, FL (17 miles from Winter Haven, FL)
- 2 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Customer Service Representative
- Plant City, FL (22 miles from Winter Haven, FL)
- 7 days ago
- Plant City, FL (22 miles from Winter Haven, FL)
- 7 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Customer Service Representative
- Lakeland, FL (7 miles from Winter Haven, FL)
- 19 days ago
- Lakeland, FL (7 miles from Winter Haven, FL)
- 19 days ago
Were looking for Customer Service Professionals for our Lakeland, FL office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Senior Customer Service Representative
- Lakeland, FL (7 miles from Winter Haven, FL)
- 30+ days ago
- Lakeland, FL (7 miles from Winter Haven, FL)
- 30+ days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Lead Customer Service Representative, Full or Part Time
- Davenport, FL (16 miles from Winter Haven, FL)
- 30+ days ago
- Davenport, FL (16 miles from Winter Haven, FL)
- 30+ days ago
Store 2707018: 39834 U.S. 27, Davenport, Florida 33837 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Plant City, FL (22 miles from Winter Haven, FL)
- 30+ days ago
- Plant City, FL (22 miles from Winter Haven, FL)
- 30+ days ago
Store 2707563: 5108 Glen Harwell Rd, Plant City, Florida 33566 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Lakeland, FL (7 miles from Winter Haven, FL)
- 60+ days ago
- Lakeland, FL (7 miles from Winter Haven, FL)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retail Customer Service Associate
- Lakeland, FL (7 miles from Winter Haven, FL)
- 30+ days ago
- Lakeland, FL (7 miles from Winter Haven, FL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4600 Us Highway 98 N, Lakeland,...
Customer Service Representative - Onsite
- Lakeland, FL (9 miles from Winter Haven, FL)
- 30+ days ago
- Lakeland, FL (9 miles from Winter Haven, FL)
- 30+ days ago
As our Customer Service Representative you will report to the Customer Service Manager from our Customer Care North America team....
Customer Service Representative, Full or Part Time
- Auburndale, FL (8 miles from Winter Haven, FL)
- 30+ days ago
- Auburndale, FL (8 miles from Winter Haven, FL)
- 30+ days ago
Store 2708521: 1000 US Hwy 92 W, Auburndale, Florida 33823 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Job Title: Customer Service Associate Location: Retail Grocery Location Position OverviewThe customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Overnight Customer Service Rep
- Davenport, FL (16 miles from Winter Haven, FL)
- 90+ days ago
- Davenport, FL (16 miles from Winter Haven, FL)
- 90+ days ago
Store 2708968: 8200 Champions Gate Blvd, Davenport, Florida 33896 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Winter Haven, FL
Moving to Winter Haven, FL? Find some basic demographic data about Winter Haven, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Winter Haven, FL
Highest Education Level
Customer Services in Winter Haven, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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