Customer Service Jobs in Florida
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Lake Mary, FL
- 3 days ago
- Liberty Mutual Insurance
- Lake Mary, FL
- 3 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Experienced Bilingual Customer Service Representative
- Polk City, FL
- 2 days ago
- Polk City, FL
- 2 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
The Nutrition Care Assistant assures a high level of customer service and patient satisfaction....
Customer Service Representative Hughes Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Work from Home Customer Service Rep in a Contractor Role - Omni
- Fort Lauderdale, FL
- 2 days ago
- Fort Lauderdale, FL
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkThis role provides guidance and advice to less experienced Customer Service Representatives....
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
A client located in Boca Raton, FL is seeking a bilingual Customer Service Representative to join their team in the automotive industry....
service or related experience or 6 months experience as a LPP Customer Service Representative II Previous experience in pool, manufacturing, distribution, or design industry preferred....
Customer Service Representative- Orlando Hiring Event
- Orlando, FL
- 8 hours ago
- Orlando, FL
- 8 hours ago
Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Customer Service Representative- Orlando Hiring Event **Open House Career Event!...
Bilingual Inbound Customer Service Representative
- Plantation, FL
- 8 hours ago
- Plantation, FL
- 8 hours ago
Position: Bilingual / Spanish Inbound Customer Service Representative Compensation: Starting Hourly Base Rate + Bonus(es) -$16.00/Hour - English Only -$17.00/Hour - Bilingual / Spanish Only Benefits...
Service Call Center Stable work history must demonstrate each of the following: Strong understanding of customer service and customer relations Highly motivation and strong desire to learn Ability...
Customer Service Representative Wildlight Floor 2 Shared Cost Days Full-Time
- Yulee, FL
- 21 hours ago
- Yulee, FL
- 21 hours ago
Provides excellent customer service and greets patients entering the department/practice. Responsibilities 1:50 PM C ompetencies: Hospitality: This domain incorporates the company value, "Caring."...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Florida
Highest Education Level
Customer Services in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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