Customer Service Jobs in West Palm Beach, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Call Center - Customer Service Rep
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 6 hours ago
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 6 hours ago
Service Call Center Stable work history must demonstrate each of the following: Strong understanding of customer service and customer relations Highly motivation and strong desire to learn Ability...
Bilingual Customer Service Representative
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 19 hours ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 19 hours ago
A client located in Boca Raton, FL is seeking a bilingual Customer Service Representative to join their team in the automotive industry....
Call Center - Customer Service Rep
- Jupiter, FL (15 miles from West Palm Beach, FL)
- 1 day ago
- Jupiter, FL (15 miles from West Palm Beach, FL)
- 1 day ago
Service Call Center Stable work history must demonstrate each of the following: Strong understanding of customer service and customer relations Highly motivation and strong desire to learn Ability...
Call Center - French Speaker - Customer Service Rep
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 2 days ago
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 2 days ago
Must possess a minimum of two (2) year of experience in a technical support role or equivalent experience Stable work history must demonstrate each of the following: Strong understanding of customer...
service....
Call Center - French Speaker - Customer Service Rep
- Jupiter, FL (15 miles from West Palm Beach, FL)
- 4 days ago
- Jupiter, FL (15 miles from West Palm Beach, FL)
- 4 days ago
Must possess a minimum of two (2) year of experience in a technical support role or equivalent experience Stable work history must demonstrate each of the following: Strong understanding of customer...
Insurance Customer Service Representative
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 5 days ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 5 days ago
Phone Customer Service Experience: Drawing on previous phone-based customer service experience to effectively communicate with customers....
Retail Loss Prevention Customer Service Associate II
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 14 days ago
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Branch Customer Service Representative - Delray Beach, FL
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 15 days ago
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 15 days ago
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group...
Customer Rep - French Speaker - Call Center
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 45+ days ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 45+ days ago
Service Call Center Stable work history must demonstrate each of the following: Strong understanding of customer service and customer relations Highly motivation and strong desire to learn Ability...
Customer Service Rep(08649) - 668 US Hwy 1 North
- Tequesta, FL (18 miles from West Palm Beach, FL)
- 45+ days ago
- Tequesta, FL (18 miles from West Palm Beach, FL)
- 45+ days ago
Company Description Job Description Job Duties all positions Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process...
HomeSense Boca Raton-LP Customer Service Associate I
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 60+ days ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 60+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Boynton Beach, FL (13 miles from West Palm Beach, FL)
- 90+ days ago
- Boynton Beach, FL (13 miles from West Palm Beach, FL)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
At least one year of customer service experience is required. Proficiency in computer and phone skills is essential. Strong customer service skills are preferred....
- Lake Worth, FL (6 miles from West Palm Beach, FL)
- 26 days ago
- Lake Worth, FL (6 miles from West Palm Beach, FL)
- 26 days ago
Performs other duties within the Customer Service Division as may be assigned. Advanced Microsoft Office skills. Data entry/ 10 key....
Demographic Data for West Palm Beach, FL
Moving to West Palm Beach, FL? Find some basic demographic data about West Palm Beach, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in West Palm Beach, FL
Highest Education Level
Customer Services in West Palm Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »