Customer Service Jobs in Titusville, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-6 of 6 Jobs

Customer Service Associate

  • Oviedo, FL (23 miles from Titusville, FL)
  • 14 days ago
  • Oviedo, FL (23 miles from Titusville, FL)
  • 14 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Associate

  • Alafaya, FL (14 miles from Titusville, FL)
  • 30+ days ago
  • Alafaya, FL (14 miles from Titusville, FL)
  • 30+ days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Customer Service Representative (Healthcare)

  • Rockledge, FL (19 miles from Titusville, FL)
  • 30+ days ago
  • Rockledge, FL (19 miles from Titusville, FL)
  • 30+ days ago

Medical Assistant Referral Apply Job #: 2025-1730 City, State: Rockledge, Florida Date Posted: 1/31/2025 Overview Our purpose is Better Health. Specializing in primary care for patients 65+ is our...

Customer Service Representative

  • Titusville, FL
  • 45+ days ago
  • Titusville, FL
  • 45+ days ago

Store 2726086: 1500 Singleton Ave N, Titusville, Florida 32796 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Titusville, FL
  • 60+ days ago
  • Titusville, FL
  • 60+ days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Customer Service Representative, Full or Part Time

  • Rockledge, FL (19 miles from Titusville, FL)
  • 90+ days ago
  • Rockledge, FL (19 miles from Titusville, FL)
  • 90+ days ago

Store 2704633: 541 Barton Ave, Rockledge, Florida 32955 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Titusville, FL

Moving to Titusville, FL? Find some basic demographic data about Titusville, FL below.


Local
National
60,343
1,215
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Titusville, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Titusville, FL offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Titusville, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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