Customer Service Jobs in Tampa, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Nutrition Customer Service Representative
- St Petersburg, FL (16 miles from Tampa, FL)
- 8 days ago
- St Petersburg, FL (16 miles from Tampa, FL)
- 8 days ago
The Nutrition Care Assistant assures a high level of customer service and patient satisfaction....
Work from Home Customer Service Rep in a Contractor Role - Omni
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 2 days ago
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- Plant City, FL (20 miles from Tampa, FL)
- 7 days ago
- Plant City, FL (20 miles from Tampa, FL)
- 7 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Provide exceptional customer service to all customers mortgage loan inquiries/requests....
Customer Service Representative (Underwriting Support)
- Clearwater, FL (19 miles from Tampa, FL)
- 4 days ago
- Clearwater, FL (19 miles from Tampa, FL)
- 4 days ago
Job Summary: Provide customer service support for the Underwriting Department....
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote Work**Primary Responsibilities:** + Respond to and resolve on the first call, email, and chat, customer service inquires and issues by identifying the topic and type of assistance the customer needs such...
Remote WorkCurrent Florida 2-20 License, or willingness to obtain College degree desirable; or equivalent combination of education and experience Minimum of two years commercial insurance experience preferred...
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Retail Customer Service Associate
- Wesley Chapel, FL (19 miles from Tampa, FL)
- 11 days ago
- Wesley Chapel, FL (19 miles from Tampa, FL)
- 11 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 27727 State Road 56, Wesley Chapel...
Customer Service Representative
- St Petersburg, FL (16 miles from Tampa, FL)
- 12 days ago
- St Petersburg, FL (16 miles from Tampa, FL)
- 12 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Demonstrated customer service focus / superior customer service skills....
We are looking for Customer Service Representatives to support inbound customer service....
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative Call Center & Customer Service $ 21 / Hour location_on Tampa, Florida work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Work for...
Demographic Data for Tampa, FL
Moving to Tampa, FL? Find some basic demographic data about Tampa, FL below.
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Salary for Customer Service Jobs in Tampa, FL
Highest Education Level
Customer Services in Tampa, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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