Customer Service Jobs in Tampa, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 57 Jobs

Nutrition Customer Service Representative

  • St Petersburg, FL (16 miles from Tampa, FL)
  • 8 days ago
  • St Petersburg, FL (16 miles from Tampa, FL)
  • 8 days ago

The Nutrition Care Assistant assures a high level of customer service and patient satisfaction....

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Saint Petersburg, FL (16 miles from Tampa, FL)
  • 2 days ago
  • Saint Petersburg, FL (16 miles from Tampa, FL)
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative

  • Plant City, FL (20 miles from Tampa, FL)
  • 7 days ago
  • Plant City, FL (20 miles from Tampa, FL)
  • 7 days ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Mortgage Customer Service Representative

  • Tampa, FL
  • 15 hours ago
  • Tampa, FL
  • 15 hours ago

Provide exceptional customer service to all customers mortgage loan inquiries/requests....

Customer Service Representative (Underwriting Support)

  • Clearwater, FL (19 miles from Tampa, FL)
  • 4 days ago
  • Clearwater, FL (19 miles from Tampa, FL)
  • 4 days ago

Job Summary: Provide customer service support for the Underwriting Department....

Pre-Licensed Customer Service Representative - Remote

  • Tampa, FL
  • 5 days ago
  • Tampa, FL
  • 5 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Senior Customer Service Representative - National Remote

  • Tampa, FL
  • 5 days ago
  • Tampa, FL
  • 5 days ago

**Primary Responsibilities:** + Respond to and resolve on the first call, email, and chat, customer service inquires and issues by identifying the topic and type of assistance the customer needs such...

Remote Work

Business Insurance Client Service Representative

  • Tampa, FL
  • 5 days ago
  • Tampa, FL
  • 5 days ago

Current Florida 2-20 License, or willingness to obtain College degree desirable; or equivalent combination of education and experience Minimum of two years commercial insurance experience preferred...

Customer Service Representative - Driving

  • Tampa, FL
  • 6 days ago
  • Tampa, FL
  • 6 days ago

Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Retail Customer Service Associate

  • Wesley Chapel, FL (19 miles from Tampa, FL)
  • 11 days ago
  • Wesley Chapel, FL (19 miles from Tampa, FL)
  • 11 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 27727 State Road 56, Wesley Chapel...

Customer Service Representative

  • St Petersburg, FL (16 miles from Tampa, FL)
  • 12 days ago
  • St Petersburg, FL (16 miles from Tampa, FL)
  • 12 days ago

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Customer Service Representative

  • Tampa, FL
  • 13 days ago
  • Tampa, FL
  • 13 days ago

Demonstrated customer service focus / superior customer service skills....

Inbound Customer Service Representative (Tolling)

  • Tampa, FL
  • 13 days ago
  • Tampa, FL
  • 13 days ago

We are looking for Customer Service Representatives to support inbound customer service....

Customer Service Representative

  • Tampa, FL
  • 14 days ago
  • Tampa, FL
  • 14 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative

  • Tampa, FL
  • 16 days ago
  • Tampa, FL
  • 16 days ago

Customer Service Representative Call Center & Customer Service $ 21 / Hour location_on Tampa, Florida work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Work for...

Demographic Data for Tampa, FL

Moving to Tampa, FL? Find some basic demographic data about Tampa, FL below.


Local
National
814,472
28,939
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Tampa, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Tampa, FL offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tampa, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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