Customer Service Jobs in St Augustine, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-12 of 12 Jobs

Customer Service Representative - Patient Registration

  • St Augustine, FL
  • 10 days ago
  • St Augustine, FL
  • 10 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate

  • St Augustine, FL
  • 30+ days ago
  • St Augustine, FL
  • 30+ days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Customer Service Rep(04941) -101 W Matanzas Woods Pkwy

  • Palm Coast, FL (22 miles from St Augustine, FL)
  • 45+ days ago
  • Palm Coast, FL (22 miles from St Augustine, FL)
  • 45+ days ago

Responsibilities will include but are not limited to: customer service, food prep, some lifting, and cleaning. Must be at least 18 years old and pass a background check....

Customer Service Associate

  • Saint Augustine, FL
  • 60+ days ago
  • Saint Augustine, FL
  • 60+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Rep(03179) - 3501-E N. Ponce De Leon Blvd.

  • Saint Augustine, FL
  • 90+ days ago
  • Saint Augustine, FL
  • 90+ days ago

Responsibilities will include but are not limited to: customer service, food prep, some lifting, and cleaning. Must be at least 18 years old and pass a background check....

Lead Customer Service Representative

  • Saint Augustine, FL
  • 30+ days ago
  • Saint Augustine, FL
  • 30+ days ago

Store 2706621: 215 SR 16, Saint Augustine, Florida 32084 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Saint Augustine, FL
  • 45+ days ago
  • Saint Augustine, FL
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Rep(03179) - 3501-E N. Ponce De Leon Blvd.

  • St Augustine, FL
  • 90+ days ago
  • St Augustine, FL
  • 90+ days ago

Responsibilities will include but are not limited to: customer service, food prep, some lifting, and cleaning. Must be at least 18 years old and pass a background check....

Customer Service Representative

  • San Mateo, FL (24 miles from St Augustine, FL)
  • 90+ days ago
  • San Mateo, FL (24 miles from St Augustine, FL)
  • 90+ days ago

Store 2726272: 543 S Hwy 17, San Mateo, Florida 32187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Rep (05182) - 101 Nature Walk Prkwy

  • St Augustine, FL (19 miles from St Augustine, FL)
  • 90+ days ago
  • St Augustine, FL (19 miles from St Augustine, FL)
  • 90+ days ago

Responsibilities will include but are not limited to: customer service, food prep, some lifting, and cleaning. Must be at least 18 years old and pass a background check....

Customer Service Rep(03142) - 111 Flagler Plaza Drive

  • Palm Coast, FL (22 miles from St Augustine, FL)
  • 90+ days ago
  • Palm Coast, FL (22 miles from St Augustine, FL)
  • 90+ days ago

Responsibilities will include but are not limited to: customer service, food prep, some lifting, and cleaning. Must be at least 18 years old and pass a background check....

Customer Service Associate FT

  • St Augustine, FL
  • 90+ days ago
  • St Augustine, FL
  • 90+ days ago

Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...

Demographic Data for St Augustine, FL

Moving to St Augustine, FL? Find some basic demographic data about St Augustine, FL below.


Local
National
21,536,064
615,315

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in St Augustine, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in St Augustine, FL offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in St Augustine, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »