Customer Service Jobs in Riverview, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 46 Jobs

Bilingual Customer Service Representative

  • Mulberry, FL (20 miles from Riverview, FL)
  • 5 days ago
  • Mulberry, FL (20 miles from Riverview, FL)
  • 5 days ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Experienced Bilingual Customer Service Representative

  • Mulberry, FL (20 miles from Riverview, FL)
  • 5 days ago
  • Mulberry, FL (20 miles from Riverview, FL)
  • 5 days ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Senior Customer Service Representative

  • Mulberry, FL (20 miles from Riverview, FL)
  • 9 days ago
  • Mulberry, FL (20 miles from Riverview, FL)
  • 9 days ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Nutrition Customer Service Representative

  • St Petersburg, FL (20 miles from Riverview, FL)
  • 10 days ago
  • St Petersburg, FL (20 miles from Riverview, FL)
  • 10 days ago

The Nutrition Care Assistant assures a high level of customer service and patient satisfaction....

Part-Time Remote Customer Service Representative

  • Tampa, FL (11 miles from Riverview, FL)
  • 4 hours ago
  • Tampa, FL (11 miles from Riverview, FL)
  • 4 hours ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Customer Service Representative Team Lead - National Remote

  • Tampa, FL (11 miles from Riverview, FL)
  • 1 day ago
  • Tampa, FL (11 miles from Riverview, FL)
  • 1 day ago

.** The **Customer Service Representative Lead** is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake...

Remote Work

Pre-Licensed Customer Service Representative - Remote

  • Tampa, FL (11 miles from Riverview, FL)
  • 7 days ago
  • Tampa, FL (11 miles from Riverview, FL)
  • 7 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Business Insurance Client Service Representative

  • Tampa, FL (11 miles from Riverview, FL)
  • 7 days ago
  • Tampa, FL (11 miles from Riverview, FL)
  • 7 days ago

Current Florida 2-20 License, or willingness to obtain College degree desirable; or equivalent combination of education and experience Minimum of two years commercial insurance experience preferred...

Customer Service Representative - Driving

  • Tampa, FL (11 miles from Riverview, FL)
  • 9 days ago
  • Tampa, FL (11 miles from Riverview, FL)
  • 9 days ago

Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Retail Customer Service Associate

  • Wesley Chapel, FL (24 miles from Riverview, FL)
  • 14 days ago
  • Wesley Chapel, FL (24 miles from Riverview, FL)
  • 14 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 27727 State Road 56, Wesley Chapel...

Customer Service Representative

  • St Petersburg, FL (20 miles from Riverview, FL)
  • 15 days ago
  • St Petersburg, FL (20 miles from Riverview, FL)
  • 15 days ago

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Customer Service Representative

  • Tampa, FL (11 miles from Riverview, FL)
  • 16 days ago
  • Tampa, FL (11 miles from Riverview, FL)
  • 16 days ago

Demonstrated customer service focus / superior customer service skills....

Inbound Customer Service Representative (Tolling)

  • Tampa, FL (11 miles from Riverview, FL)
  • 16 days ago
  • Tampa, FL (11 miles from Riverview, FL)
  • 16 days ago

We are looking for Customer Service Representatives to support inbound customer service....

Customer Service Representative

  • Tampa, FL (11 miles from Riverview, FL)
  • 17 days ago
  • Tampa, FL (11 miles from Riverview, FL)
  • 17 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative

  • Tampa, FL (11 miles from Riverview, FL)
  • 18 days ago
  • Tampa, FL (11 miles from Riverview, FL)
  • 18 days ago

Customer Service Representative Call Center & Customer Service $ 21 / Hour location_on Tampa, Florida work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Work for...

Demographic Data for Riverview, FL

Moving to Riverview, FL? Find some basic demographic data about Riverview, FL below.


Local
National
131,536
1,888
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Riverview, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Riverview, FL offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Riverview, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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