Customer Service Jobs in Polk City, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 16 Jobs

Bilingual Customer Service Representative

  • Kathleen, FL (15 miles from Polk City, FL)
  • 5 days ago
  • Kathleen, FL (15 miles from Polk City, FL)
  • 5 days ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Experienced Bilingual Customer Service Representative

  • Polk City, FL
  • 5 days ago
  • Polk City, FL
  • 5 days ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Senior Customer Service Representative

  • Polk City, FL
  • 9 days ago
  • Polk City, FL
  • 9 days ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Customer Service Representative for Insurance

  • Eagle Lake, FL (17 miles from Polk City, FL)
  • 1 day ago
  • Eagle Lake, FL (17 miles from Polk City, FL)
  • 1 day ago

Without Insurance experience is okay, however, we are needing you to have excellent customer service skills, computer skills, in-person sales, and customer service, responsible for filing and keeping...

Latham Pool Products, Inc Careers - Customer Service Representative

  • Zephyrhills, FL (22 miles from Polk City, FL)
  • 1 day ago
  • Zephyrhills, FL (22 miles from Polk City, FL)
  • 1 day ago

service or related experience or 6 months experience as a LPP Customer Service Representative II Previous experience in pool, manufacturing, distribution, or design industry preferred....

Customer Service Representative

  • Zephyrhills, FL (22 miles from Polk City, FL)
  • 3 days ago
  • Zephyrhills, FL (22 miles from Polk City, FL)
  • 3 days ago

service or related experience or 6 months experience as a LPP Customer Service Representative II Previous experience in pool, manufacturing, distribution, or design industry preferred....

Customer Service Representative

  • Lakeland, FL (18 miles from Polk City, FL)
  • 21 days ago
  • Lakeland, FL (18 miles from Polk City, FL)
  • 21 days ago

Were looking for Customer Service Professionals for our Lakeland, FL office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Lead Customer Service Representative, Full or Part Time

  • Davenport, FL (11 miles from Polk City, FL)
  • 30+ days ago
  • Davenport, FL (11 miles from Polk City, FL)
  • 30+ days ago

Store 2707018: 39834 U.S. 27, Davenport, Florida 33837 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Plant City, FL (24 miles from Polk City, FL)
  • 30+ days ago
  • Plant City, FL (24 miles from Polk City, FL)
  • 30+ days ago

Store 2707563: 5108 Glen Harwell Rd, Plant City, Florida 33566 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Lakeland, FL (18 miles from Polk City, FL)
  • 60+ days ago
  • Lakeland, FL (18 miles from Polk City, FL)
  • 60+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative/Overnight

  • Lake Buena Vista, FL (18 miles from Polk City, FL)
  • 90+ days ago
  • Lake Buena Vista, FL (18 miles from Polk City, FL)
  • 90+ days ago

Our Disney facility in Lake Buena Vista, FL currently has both FULL -TIME and PART-TIME Customer Service Representatives roles available for 1st, 2nd and 3rd shifts....

Customer Service Associate

  • Clermont, FL (20 miles from Polk City, FL)
  • 90+ days ago
  • Clermont, FL (20 miles from Polk City, FL)
  • 90+ days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Retail Customer Service Associate

  • Kissimmee, FL (24 miles from Polk City, FL)
  • 30+ days ago
  • Kissimmee, FL (24 miles from Polk City, FL)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4763 West Irlo Bronson Mem Hwy,...

Customer Service Representative - Onsite

  • Lakeland, FL (14 miles from Polk City, FL)
  • 30+ days ago
  • Lakeland, FL (14 miles from Polk City, FL)
  • 30+ days ago

As our Customer Service Representative you will report to the Customer Service Manager from our Customer Care North America team....

Customer Service Representative, Full or Part Time

  • Auburndale, FL (9 miles from Polk City, FL)
  • 45+ days ago
  • Auburndale, FL (9 miles from Polk City, FL)
  • 45+ days ago

Store 2708521: 1000 US Hwy 92 W, Auburndale, Florida 33823 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Polk City, FL

Moving to Polk City, FL? Find some basic demographic data about Polk City, FL below.


Local
National
12,906
156
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Polk City, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Polk City, FL offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Polk City, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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